- Intuit (Plano, TX)
- **Overview** We are seeking a **Workforce Management (WFM) & Capacity Planning Analyst ** to help drive the operational efficiency and service excellence of our ... building data-driven capacity models, tracking performance against forecast, identifying staffing risks, and partnering with cross-functional stakeholders to enable… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... business objectives. Communicates with System Access Leadership to address staffing needs, anticipated volume changes, and unexpected events impacting workforce… more
- Mass Markets (TX)
- …partner in the industry. We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role is crucial in ensuring ... optimal staffing levels and efficient call handling within our contact...of data analysis and performance metrics. + Knowledge of forecasting , planning, and scheduling calls or work volumes. +… more
- Sedgwick (San Antonio, TX)
- …Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Data Analyst Manager **PRIMARY PURPOSE OF THE ROLE:** To manage a staff of data ... a specific client. + Creates complex data reports and provides analysis for forecasting and/or benchmarking used by senior management. + Reports directly to senior… more
- Toyota (Plano, TX)
- …Department is looking for a passionate and highly motivated **Talent Acquisition Analyst ** . The primary responsibility of this role is to forecast hiring ... volumes, optimize recruiter staffing , and develop insightful KPIs that drive recruiting performance...through clear, insightful reporting and analysis. + Own the forecasting of hiring volumes and translate these forecasts into… more
- Centene Corporation (Austin, TX)
- …operational functions for all lines of business and all locations. Evaluate staffing adjustments and reskilling of agents as necessary to provide adequate phone ... call activity at various call centers and make necessary staffing adjustments + Coordinate scheduling of all offices with...head on strategic planning and new business implementation and forecasting + Performs other duties as assigned + Complies… more
- American Airlines (Dallas, TX)
- …plan, track financial and productivity performance, and is involved with financial forecasting , development of capital plans, staffing analysis, cost reduction, ... Superior analytical skills with an understanding of discounted cash flow analysis, forecasting techniques and variance analysis + Adaptability and flexibility in the… more
- Carrington (Plano, TX)
- …responsible for leading a team that is responsible for planning, forecasting , managing, monitoring, reporting, and resource management within Carrington's call ... and work with management to implement. + Function as a Business Systems Analyst in obtaining business reporting needs and then design, build, and implement new… more