- Capital One (Plano, TX)
- …Recovery Coordinators at Capital One are tasked with providing the best of the best customer service . This is your opportunity to shine through your ability to ... Work From Home Bilingual (Spanish) Senior Fraud Recovery Coordinator- Complex Claims **Are you looking... customer issues. + You may support other customer service advocates, who will reach out… more
- PNC (Dallas, TX)
- … model development, performance monitoring and implementation. + Oversees the monitoring of fraud customer experience and fraud trends and develops ... the company. + Provides direction and sets priorities for the team. Ensures fraud strategies balance customer experience, fraud /loss mitigation and… more
- Scotiabank (Dallas, TX)
- …+ Payments/Wire fraud + Support and counsel US Cash Management business on customer onboarding process and fraud issues + Represent Fraud on regulatory, ... maintain metrics for measuring, evaluating and benchmarking quality performance of fraud deterrence, customer satisfaction; Responsible for ensuring the… more
- Ally (Austin, TX)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... closely with Product, Payments, and Operations teams to deliver risk-based, customer -centric fraud strategies. This role offers an exciting opportunity… more
- Ally (Austin, TX)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities be, too? **The Opportunity** As a seasoned contributor on the Fraud Analytics, Strategies and Trends (FAST) team, the Principal Data Scientist plays… more
- Citigroup (San Antonio, TX)
- …manager will serve as the primary point of contact for business segments, service partners and product teams to escalate fraud -related matters. **The successful ... execution of fraud risk management. + Review and understand latest fraud / customer abuse trends and communicate directional areas of focus to the business,… more
- Woodforest National Bank (The Woodlands, TX)
- …professionalism while interacting with customers and internal team members. . Customer service orientation with developed analytical and problem-solving skills. ... our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove...of the largest employee-owned banks in the country! The Fraud Investigator I, (FP) is responsible for typical production… more
- SolomonEdwards (Austin, TX)
- …* Design and develop data integration pipelines from core banking, payments, and customer data systems into AML/ Fraud platforms. * Oversee data mapping, ... **About Us** SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and… more
- Scotiabank (Dallas, TX)
- …of Fraud Operations, corporate, commercial and small business products, including self- service channels and communication access points to Fraud Operations + ... Senior Manager, Fraud Governance & Internal Controls, Global Fraud...US, and throughout new initiatives. **Accountabilities** + Champions a customer focused culture to deepen client relationships and leverage… more
- Conduent (San Antonio, TX)
- …dedicated professional with a strong work ethic and problem-solving skills. + A customer service enthusiast who excels in navigating multiple screens and ... accounts. + Identify client needs and recommend solutions when fraud has been identified using comprehensive training, customer...Diploma or equivalent. + Must have 6 months of Customer Service , Call Center or Dispatch experience.… more