• Sr Analyst, Contact Center Technology

    Evolent (Annapolis, MD)
    …Familiarity with both cloud-based and on-premises contact center platforms (eg, Genesys , NICE, etc.). * Operational Insight: Deep understanding of contact center ... stakeholders. **Preferred Qualifications** * Platform Specialization: Hands-on experience with Genesys and NICE contact center solutions. * Industry Knowledge:… more
    Evolent (08/08/25)
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  • Senior Application Architect Contact Center…

    Humana (Annapolis, MD)
    …involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with product managers and product owners ... cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys , etc.)** + Experience in implementing capabilities including (but not limited… more
    Humana (08/08/25)
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  • Senior Engineer - Platform, Network Services

    OneMain Financial (Baltimore, MD)
    …+ Lead the design, deployment, and configuration of CCaaS platforms (eg, Genesys , Nice, Five9, Amazon Connect, or other cloud-based solutions) with Avaya PBX. ... integrations (REST, SOAP, JSON, etc.). + Expertise in CCaaS platforms such as Genesys , Amazon Connect, Five9, Twilio, or similar. + Proficiency with WFM tools (eg,… more
    OneMain Financial (06/03/25)
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  • Development Lead

    CGI Technologies and Solutions, Inc. (Baltimore, MD)
    …CRM. * Oversee the development and integration of IVR platforms (Nuance, Genesys , Microsoft) and cloud-based contact center solutions (AWS Connect, Google CcaaS). ... GCP, and cloud-native technologies. * Experience with Oracle Siebel, Nuance IVR, Genesys Cloud Architect, AWS Connect, and Google CcaaS. * Familiarity with SAFe… more
    CGI Technologies and Solutions, Inc. (05/31/25)
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  • Lead Application Architect

    CGI Technologies and Solutions, Inc. (Baltimore, MD)
    …& Contact Center Technologies: Design and integrate IVR platforms (Nuance, Genesys , Microsoft) and cloud-based contact center solutions (AWS Connect, Google CcaaS). ... Azure, GCP, and cloud-native technologies. * Experience with Oracle Siebel, Nuance IVR, Genesys Cloud Architect, AWS Connect, and Google CcaaS and modern CRM SaaS… more
    CGI Technologies and Solutions, Inc. (05/31/25)
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  • Senior Enterprise Systems Engineer

    Noblis (Bethesda, MD)
    …Model-Based Systems Engineering tools (eg, MagicDraw, Rational Rhapsody, Cameo, Genesys , etc.). Overview Noblis (http://www.noblis.org/) and our wholly owned ... subsidiaries, Noblis ESI , and Noblis MSD tackle the nation's toughest problems and apply advanced solutions to our clients' most critical missions. We bring the best of scientific thought, management, and engineering expertise together in an environment of… more
    Noblis (08/08/25)
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  • Inbound Contacts Representative - Remote

    CenterWell (Annapolis, MD)
    …with use of virtual contact center solutions such as 8x8 Virtual Contact Center, Genesys , Ring Central, Five/9, etc. + Knowledge of and strict adherence to HIPAA ... **Scheduled Weekly Hours: 40** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **Use your skills to make an impact** **Alert** Humana values personal identity protection. Please be aware that applicants may be asked to provide… more
    CenterWell (08/08/25)
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  • Model Based Systems Engineer

    Actalent (Rockville, MD)
    …tools and methods, and Product Lifecycle Management Systems such as Teamcenter PLM, Genesys , SysML, and DOORS. + Skills in systems modeling and simulation, interface ... control and management, configuration management, and change control. + Technical risk assessment and management skills. Work Environment Office environment with a focus on cutting-edge clean energy systems development, supported by substantial investment and… more
    Actalent (08/08/25)
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  • RF Design Engineer III

    Textron (Hunt Valley, MD)
    …a security clearance **Qualifications** **Additional Qualifications** Proficiency with ADS, Genesys , Autocad, Mentor Graphics DxDesigner, or equivalent preferred\. * ... Detailed design experience doing printed filters, amplifiers, mixers, and all key RF/MMW components\. Experience testing and troubleshooting MW/RF, analog, and digital designs\. * Working knowledge of key RF/MW manufacturing technology including SMT based… more
    Textron (08/07/25)
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  • Technical Solutions Consultant - Service Now ITSM…

    Teleperformance USA (MD)
    …Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working with monitoring tools and ... strategies related to ITOM.** + **Project management experience or certification (eg, PMP, Agile/Scrum certifications).** **Certifications (Required):** + **ServiceNow Certified System Administrator (CSA)** **Certifications (Preferred):** + **ServiceNow… more
    Teleperformance USA (07/26/25)
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