• Director, IT (Telecom / Genesys…

    Molina Healthcare (Covington, KY)
    …the maturity of existing ** cloud -native UCaaS and CCaaS platforms ( Genesys Cloud )** through automation, analytics, and AI-driven optimization. + Align ... routing, predictive analytics, and sentiment analysis. + Integrate **Salesforce with Genesys Cloud ** to deliver a **unified "single pane of glass" agent… more
    Molina Healthcare (11/21/25)
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  • Genesys CloudCX Business Practice Architect

    Concentrix (Frankfort, KY)
    …career. \#LI-Remote **Description** Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in ... Provider of the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We are looking for candidates who can immediately contribute to… more
    Concentrix (12/31/25)
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  • Principal Emerging Technology Engineer

    Humana (Frankfort, KY)
    …center technologies, ensuring scalability, reliability, and security. Oversee integration of Genesys Cloud and Google CCAI/CES for advanced conversational AI ... + 7+ years in Contact Center Technologies, with 5+ years of Genesys Cloud experience. + Strong experience in delivering Voice and Chat solution using… more
    Humana (12/09/25)
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  • Director, Omni-Channel Solutions

    Humana (Frankfort, KY)
    …center technologies, ensuring scalability, reliability, and security. + Oversee integration of Genesys Cloud and Google CCAI/CES for advanced conversational AI ... + 10+ years in Contact Center Technologies, with 5+ years of Genesys Cloud experience. + Strong BPO management experience across multiple locations. + Proven… more
    Humana (12/03/25)
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  • Pre-Sales Solutions Consultant ServiceNow ITSM,…

    Teleperformance USA (KY)
    …with Now Assist and Creator Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working ... skill sets current.** + **Experience in pre-sales for SaaS platforms or cloud -based solutions.** + **Familiarity with integration technologies such as REST/SOAP APIs… more
    Teleperformance USA (12/30/25)
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