- Amazon (Chicago, IL)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least… more
- Amazon (Chicago, IL)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing...including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications - AWS experience… more
- Resideo (Aurora, IL)
- …+ 3+ years of experience in administering a cloud-based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound understanding of call routing, IVR ... holidays \#LI-TD1 \#LI-HYBRID Resideo is a $6.76 billion global manufacturer, developer , and distributor of technology-driven sensing and control solutions that help… more
- Teleperformance USA (IL)
- …Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working with monitoring tools and ... System Administrator (CSA)** **Certifications (Preferred):** + **ServiceNow Certified Application Developer (CAD)** + **ITIL Foundation Certification (v3 or v4)** +… more