- ICF (San Diego, CA)
- Description **Team Lead , Outreach and Engagement - Utility Programs** **Location:** **San Diego, CA** **(Remote with Local Travel Required)** **Ready to make a ... difference?** As the Team Lead , Outreach and Engagement , overseeing one or...documentation and reporting efficiently. + Commitment to providing high-quality customer service. + BPI Certificate of Knowledge, BPI Analyst,… more
- ServiceNow, Inc. (Santa Clara, CA)
- …Enterprise AI companies in the industry. As Director, Pre-Sales Support & Customer Engagement , you will you will build and lead a team that empowers ... Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over... customer outcomes. + Establish best practices for customer engagement , ensuring a seamless transition from… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... across the company, contributing to initiatives that shape the future of automated customer engagement at Amazon. Key job responsibilities - Manage the… more
- Amazon (Santa Clara, CA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and customer … more
- Warner Music Group (Los Angeles, CA)
- …our team:** We are seeking a highly organized and proactive Senior Director, Fan Engagement to join Warner Music Group's Global Marketing team. **Your role:** ... high-quality campaigns, embed best practice and ensure WMG's fan engagement activity aligns with global priorities while...adopting new approaches to CRM and direct-to-fan communication + Lead and develop the US-based Fan Engagement … more
- Amazon (Santa Clara, CA)
- Description The Customer Engagement Technology (CET) team is looking for an Applied Scientist to develop LLM-driven customer experience transformation using ... We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are… more
- Google (Sunnyvale, CA)
- …go-to-market campaigns, landing wins and delivering customer success. As a Global Alliance Lead , you will define and execute business development strategy ... Global Alliance Lead , GSI and Consulting...sales leaders across all markets to ensure productive sales engagement across the globe. Additionally, you will partner with… more
- Walmart (Sunnyvale, CA)
- …science or applied machine learning + 5+ years leading teams developing ML-powered customer engagement or personalization systems + Deep knowledge of large ... they initiate value-driven conversations. As **Director of Data Science for** **Agent-Led** ** Engagement in Conversational Commerce** , you will lead a core… more
- AeroVironment (Simi Valley, CA)
- …time on external events** -such as trade shows, external events, and customer visits-and **30% on internal employee engagement ** -including celebrations, ... marketing cage inventory and ensure accurate tracking and organization of materials. **Employee Engagement (30% Internal):** + Lead the planning and execution of… more
- Celestica (San Jose, CA)
- …Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of ... multiple Global Customer Business Unit Directors, ...strategic business interface for a major strategic account within Global Accounts + Account and engagement strategies… more