- Live Nation (Tinley Park, IL)
- …various corporate and venue designed programs to support employee engagement, venue staffing and guest service division-wide goals. WHAT THIS ROLE WILL DO + In ... Job Summary: Position Title: Employee & Guest Experience Manager Important Note: This...is responsible for administering employee engagement, venue staffing and guest service division-wide goals. + Plan, coordinate,… more
- Wally's Operating Company LLC (Pontiac, IL)
- Position Description The Guest Service Manager provides passion and leadership, while upholding Wally's standards. He/She will oversee the Guest ... Service Team, which are responsible for providing great guest service , while processing cash, debit, credit...Duties Carry out duties and responsibilities of the Store Manager in their absence or upon their request. Demonstrate… more
- Kinseth Hospitality Companies (Glenview, IL)
- …improve hotel customer satisfaction. + Answers inquiries pertaining to property policies, services , guest complaints, compliments and concerns. + Develops and ... maintains guest information files regarding the property, community and surrounding...system security, reservations, advance payments, group reservations, VIP special services , pre-blocking rooms, close out dates, communication of fill… more
- Wally's Operating Company LLC (Pontiac, IL)
- …will proactively respond to customer complaints, correct difficult circumstances, and report to Guest Service Manager when needed. Supervise small teams of ... Position Description Wally s cashiers work as a member of the Guest Service Team, and are responsible for providing great guest service , while processing… more
- Thorntons LLC (Pontiac, IL)
- … *Human Resource Manager *General Manager *Store Manager *Food Service Manager * Guest Service Representatives Skills *Follows written and ... The Guest Service Representative (GSR) is responsible...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- Thorntons LLC (Posen, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager ... The Store Manager (SM) is responsible for managing all aspects...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- Wally's Operating Company LLC (Pontiac, IL)
- …rewarding and disciplining employees; addressing complaints and resolving problems. Reports to guest service manager . Competencies To perform the job ... and assist in evaluations. Biggest coaching opportunity is that guest service will always trump physical tasks....and coordinate a daily stocking plan. Meet with store manager weekly to review sales opportunities and celebrate wins.… more
- Thorntons LLC (Mundelein, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager ... The General Manager (GM) is responsible for managing all aspects...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- ASM Global (Peoria, IL)
- Position: Usher/Event SecurityDepartment: OperationsReports to: Guest Services Manager and Usher SupervisorFLSA Status: Part-time, Hourly, ... Non-exemptSummary:Direct the safe and orderly flow of guest traffic upon entry and exit from venues throughout...throughout the Peoria Civic Center while providing excellent customer service with a courteous and friendly demeanor. Starting pay… more
- Navy Exchange Services (NEX) (Great Lakes, IL)
- Title: GUEST SERVICE REPRESENTATIVE I Location: United States-Illinois-Great Lakes Job Number: 25000288 Job Summary: Serves as first point of contact with guests ... may arise. Responsible for front desk operations lobby appearance guest service related office operations and the...lodging options in the area. - Assists Front Office Manager Supervisor or Assistant General Manager AGM… more