- Live Nation (Tinley Park, IL)
- …various corporate and venue designed programs to support employee engagement, venue staffing and guest service division-wide goals. WHAT THIS ROLE WILL DO + In ... Job Summary: Position Title: Employee & Guest Experience Manager Important Note: This...is responsible for administering employee engagement, venue staffing and guest service division-wide goals. + Plan, coordinate,… more
- Wally's Operating Company LLC (Pontiac, IL)
- Position Description The Guest Service Manager provides passion and leadership, while upholding Wally's standards. He/She will oversee the Guest ... Service Team, which are responsible for providing great guest service , while processing cash, debit, credit...Duties Carry out duties and responsibilities of the Store Manager in their absence or upon their request. Demonstrate… more
- Kinseth Hospitality Companies (Glenview, IL)
- …improve hotel customer satisfaction. + Answers inquiries pertaining to property policies, services , guest complaints, compliments and concerns. + Develops and ... maintains guest information files regarding the property, community and surrounding...system security, reservations, advance payments, group reservations, VIP special services , pre-blocking rooms, close out dates, communication of fill… more
- Wally's Operating Company LLC (Pontiac, IL)
- …will proactively respond to customer complaints, correct difficult circumstances, and report to Guest Service Manager when needed. Supervise small teams of ... Position Description Wally s cashiers work as a member of the Guest Service Team, and are responsible for providing great guest service , while processing… more
- Thorntons LLC (Pontiac, IL)
- … *Human Resource Manager *General Manager *Store Manager *Food Service Manager * Guest Service Representatives Skills *Follows written and ... The Guest Service Representative (GSR) is responsible...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- Thorntons LLC (Posen, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager ... The Store Manager (SM) is responsible for managing all aspects...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- Wally's Operating Company LLC (Pontiac, IL)
- …rewarding and disciplining employees; addressing complaints and resolving problems. Reports to guest service manager . Competencies To perform the job ... and assist in evaluations. Biggest coaching opportunity is that guest service will always trump physical tasks....and coordinate a daily stocking plan. Meet with store manager weekly to review sales opportunities and celebrate wins.… more
- Thorntons LLC (Mundelein, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager ... The General Manager (GM) is responsible for managing all aspects...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- US Marine Corps (Marine, IL)
- …system. Relays messages to guests. Receives, sorts, and distributes mail. Advises manager of any maintenance or guest problems. Calls emergency maintenance ... Summary Marine Corps Community Services (MCCS) is looking for the best and...attractions in the immediate area. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and… more
- ASM Global (Peoria, IL)
- Position: Usher/Event SecurityDepartment: OperationsReports to: Guest Services Manager and Usher SupervisorFLSA Status: Part-time, Hourly, ... Non-exemptSummary:Direct the safe and orderly flow of guest traffic upon entry and exit from venues throughout...throughout the Peoria Civic Center while providing excellent customer service with a courteous and friendly demeanor. Starting pay… more