- Cognizant (Baton Rouge, LA)
- …prioritizing customer satisfaction in all interactions. + Have a basic understanding of healthcare call center operations which is advantageous. + Be ... States. **Job Summary** Join our team as a Customer Service Professional in the healthcare sector where you will utilize your expertise in MS Excel to enhance… more
- Cognizant (Baton Rouge, LA)
- …will have strong technical skills in MS Excel and preferably experience in IVR and Healthcare Call Center domains. This is a work-from-home position with day ... no travel is required. The role involves managing and optimizing healthcare processes to improve efficiency and patient satisfaction. **Responsibilities:** Reviewing… more
- Humana (Baton Rouge, LA)
- …and comfort with the speed of change in healthcare . **Training and Schedule** + Call center hours of operation are Monday-Friday between 8:00 am and 8:00 pm ... Care Management Support Assistants perform their role in a call center environment that includes working in...degree or higher + Administrative support experience in a healthcare setting (within the past 3 years) + Familiarity… more
- Conduent (Baton Rouge, LA)
- …and be part of a culture where individuality is noticed and valued every day. ** Call Center Associate** Locations: Baton Rouge, LA - Training will be onsite ... diploma or GED equivalent + Minimum of two years customer service or call center experience **Desired Skills and Attributes/Successful candidates will have the… more
- Mass Markets (LA)
- …or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, PowerPoint, ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Ochsner Health (Lacombe, LA)
- …for exposure to communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications ... to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or_** **_###@ochsner.org_** **_. This contact… more
- Kyndryl (Baton Rouge, LA)
- …redesign from eligibility verification to care management. + Align contact center transformation with healthcare business models including value-based care, ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the … more
- Humana (Baton Rouge, LA)
- …members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at ... **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with… more
- Ochsner Health (New Orleans, LA)
- …for exposure to communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications ... to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or_** **_###@ochsner.org_** **_. This contact… more
- Ochsner Health (Jefferson, LA)
- …exposure to all communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications ... to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or_** **_###@ochsner.org_** **_. This contact… more