- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …teams Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14476/ call - center - supervisor ... employee training and development within items pertaining to customer service and call center support. **Job Summary:** Provide support to Account… more
- Molina Healthcare (Buffalo, NY)
- **Job Description** **Job Summary** Leads and supervises team of pharmacy call center and operations staff responsible to ensure that members have access to ... tools, such as SQL, Microsoft Access and Excel. + Call Center experience. To all current Molina...position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina… more
- Albany Medical Center (Albany, NY)
- …(United States of America) Salary Range: $95,182.78 - $152,292.45 The Logistics Center Operations Supervisor provides on-site operational leadership on a 24-hour ... basis. They are a part of the leadership team within the Logistics Center , helping to oversee all major functions within, maintain mastery-level understanding and… more
- Charles Evans Center (Bethpage, NY)
- …this vital role, you will: + Supervise and be a participating member of call center and front desk, including scheduling, training, monitoring performance, and ... Center (CEC) is to provide high quality, comprehensive healthcare to underserved community members with limited incomes including...while maintaining quality of care + Review and analyze call center data and trends to improve… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity,...education, and innovation as we work together to transform healthcare . We encourage all team members to actively participate… more
- Mount Sinai Health System (New York, NY)
- …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... an understanding of when to escalate calls to a supervisor . + Answers the telephone promptly and in a...education, and innovation as we work together to transform healthcare . We encourage all team members to actively participate… more
- Veolia North America (New Rochelle, NY)
- …to the New York Customer Service Leader and/or CSRs. This spans across the call center , collections, billing, revenue integrity, and backoffice/field work. The ... is responsible for providing an enhanced customer experience by meeting targeted call center , backoffice, revenue integrity, collections and field service… more
- Evolent (Albany, NY)
- …in contact center management, and a passion for improving healthcare outcomes. **Collaboration Opportunities:** + Supervisor 's work directly with our ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Practice Supervisor is primarily responsible for managing the day-to-day front-end operations of an ambulatory practice. Practice ... Supervisor is responsible for implementing and maintaining MSHS policies...experience in a customer service role, supervisory role, and healthcare setting preferred Non-Bargaining Unit, BJJ - Outpatient Clinic… more
- Mount Sinai Health System (New York, NY)
- …staff, patients and other departments. + Monitors productivity of Telephone Operators and call center . + Oversees all aspects of the telecommunication functions ... **Job Description** ** Supervisor Telecommunication-Telephone Operators-Mount Sinai 150 East 42nd Street-Part...manner. Responsible for voice and wireless communications to Medical Center staff. **Qualifications** + High school diploma or GED… more