- KPH Healthcare Services, Inc. (Syracuse, NY)
- …to entering of medication orders and customer service for patients in a call center environment. **Responsibilities** + Responsible for accurate data entry of ... + Maintain and keep reasonable production as determined by supervisor + May assist in orienting and training new...such as relevant skills, years of experience,and education. **KPH Healthcare Services, Inc. is a multistate organization and abides… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …aspects related to adjudication and billing of specialty prescriptions in a call center environment. **Responsibilities** **Job Duties:** + Responsible for ... + Maintain and keep reasonable production as determined by supervisor + May assist in orienting and training new...such as relevant skills, years of experience,and education. **KPH Healthcare Services, Inc. is a multistate organization and abides… more
- Mount Sinai Health System (Greenlawn, NY)
- …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... an understanding of when to escalate calls to a supervisor . + Answers the telephone promptly and in a...care. Yet we're as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When… more
- Cardinal Health (Albany, NY)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- YAI (Manhattan, NY)
- …and with handling difficult callers and/or complex calls + Serves as back-up to the Call Center Supervisor for setting up and modifying provider scheduling ... applicable. + Escalates callers with complaints or issues to supervisor or other identified staff, as directed. + Participates...shared file containing job aids and procedures used by Call Center staff + May collect or… more
- Capgemini (New York, NY)
- …**Location** : New York, United States **Travel** : 25% **Job description:** IMAC Supervisor /Lead Technician - Data Center Operations Employment Type: Full-Time ... Job Summary: The IMAC Supervisor (Lead Technician) will be responsible for managing a...Infrastructure Moves, Adds, and Changes (IMAC) across designated data center environments. This includes coordinating activities such as hardware… more
- Healthfirst (NY)
- …institution plus 1 year of related work experience including inbound and outbound call center within a healthcare environment. Work experience within ... codes. Consult with HRA Medicaid staff as needed and report to the supervisor any need for HRA consultation. Document all client calls /outcomes in database… more
- Stony Brook University (Stony Brook, NY)
- …AVP of Nursing of the CTO. + Ensure daily functioning and staffing of the CTO and call back center . + Lead the CTO POD and HRU meetings in collaboration with the ... beds during surges in patient volume, the patient callback center , and coordination of daily discharge huddles. This includes...healthcare experience, 5 of which are in an administrative/ supervisor capacity. + At least 5 years of experience… more
- Saratoga Hospital (Saratoga Springs, NY)
- …Telephone Triage Registered Nurse will work within the Patient Engagement Center to assist the Pre-Service Specialists and Referral-Authorization Specialists with ... professional and tactful manner. They will work collaboratively with Patient Engagement Center staff and Practice Nursing Leadership to ensure patient requests and… more
- Independent Health (Buffalo, NY)
- …manner. They will be accountable to meet all performance measures established in the call center to include efficiency and quality metrics as well as first ... and EOB explanations. The Provider Relations Representative will focus on first call resolution and navigate various systems and programs efficiently to provide the… more