- Spectrum Comm Inc (Jacksonville, FL)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
- General Dynamics Information Technology (Tampa, FL)
- …to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Information Technology (IT),Troubleshooting ... guidance provided. This is a remote work position serving as a Tier-1 Help desk Technician scheduled for Part Time work. **The typical work schedule** **is Sat… more
- Robert Half Technology (Plant City, FL)
- Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our ... kickstart your career in IT. Duties and Responsibilities: Active participation in the Help Desk 1 phone queue Provide first-level contact to end users in a clear… more
- Trax USA Corp. (Miami, FL)
- Help Desk Technician I Miami, FL (http://maps.google.com/maps?q=2811+Ponce+De+Leon+Blvd+Miami+FL+USA+33134) Description Trax USA is a leading provider of ... . 6 months to 1 year of experience in customer technical support/ help desk . . Excellent Customer Service skills. . Passion for troubleshooting customers issues… more
- Robert Half Technology (St. Augustine, FL)
- Description We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide ... resolving basic hardware, software, and network-related issues. * Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported… more
- Robert Half Technology (Jacksonville, FL)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Denver, Colorado. In this role, you will provide critical IT support to a ... 10 and basic hardware/software issues. * Strong familiarity with service desk ticketing systems, preferably Freshservice. * Excellent communication and interpersonal… more
- Robert Half Technology (Jacksonville, FL)
- …software issues efficiently within SLA guidelines. Requirements 3+ years of experience in desktop/ help desk support roles. Proficiency in Windows and Mac OS ... troubleshooting. Strong knowledge of Active Directory and Azure AD user management. Familiarity with ITSM platforms such as ServiceNow or Zendesk. Certifications such as CompTIA A+, ITIL Foundation preferred. Technology Doesn't Change the World, People Do.(R)… more
- Insight Global (Tampa, FL)
- Job Description The Help Desk Technician plays a key role in initiating support responses and maintaining ongoing communication with clients. This position ... requires strong skills in troubleshooting, problem-solving, communication, and situational awareness. Most support tasks are performed remotely using specialized software tools, though occasional travel to client sites may be necessary to deliver on-site… more
- University of Miami (Coral Gables, FL)
- …at the University of Miami. CORE JOB SUMMARY The Research Support Analyst ( Help Desk ) oversees the operational performance of various research applications. This ... role provides support to end users, which may include research support staff, faculty/Principal Investigators (PIs), external users and collaborates with vendors and stakeholders across the University in order to implement best practice and expand the usage of… more
- Community Health Systems (Sarasota, FL)
- …imaging and deployment to users, supporting hardware setup and configuration. + Works on Help Desk -related projects assigned by the IT Director and verifies the ... or GED + **Experience:** 0-2 years of experience in a customer support, help desk , or IT support role + **Preferred:** + **Education:** Associate Degree or… more