- City of Jacksonville (Jacksonville, FL)
- …projects and priorities in a dynamic work environment. + Performs tier 1 and 2 SAMIS help desk customer service. + Works with KHA staff to diagram and document ... business and system requirements and collaborate with the development teams to test and implement solutions. + Assists with Computer/Data automation, technology and computer systems administration. + Creates organizational process assets such as flows charts,… more
- Aston Carter (Jacksonville, FL)
- …1099 preparation and contribute to year-end processes. + Respond to vendor inquiries via the help desk , providing timely support. + Guide and support the AP team ... in collecting documentation for audits. + Uphold internal controls throughout vendor management and AP operations. + Collaborate with stakeholders to identify and implement process improvements. + Handle administrative tasks and contribute to special projects… more
- ADP (Maitland, FL)
- …is needed.** Bonus points for these: + Previous contact center experience + Help desk experience + Customer service experience **YOU'LL LOVE WORKING HERE ... BECAUSE YOU CAN:** + **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. + **Belong** by joining one of nine Business Resource Groups where you can connect globally with… more
- Insight Global (Tampa, FL)
- Job Description The Help Desk Technician plays a key role in initiating support responses and maintaining ongoing communication with clients. This position ... requires strong skills in troubleshooting, problem-solving, communication, and situational awareness. Most support tasks are performed remotely using specialized software tools, though occasional travel to client sites may be necessary to deliver on-site… more
- Nightwing (Pensacola, FL)
- …and test environments. **Responsibilities include:** + Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... resolution of problems. + Provides support for the escalation and communication of status to agency management and internal customers. + Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment. + Utilizes various… more
- Marriott (Lake Buena Vista, FL)
- …staff in support of computer operations, operating systems, database administration, desktop/ help desk support, telecommunications, data networks, and system ... security. This includes cross training staff to provide consistent support. * Partners with Corporate Information Technology and Property Senior Management to develop and implement policies and procedures that support the company's goals and objectives. *… more
- MyFlorida (Tallahassee, FL)
- …project or within an information technology unit + Experience prioritizing and managing Help Desk tickets + Experience triaging tickets within ServiceNow or a ... similar ticket management system Must be flexible with work schedule to ensure coverage during peak times. This position requires a security background check, including fingerprint as a condition of employment. Salary Range $53,917.08 - $70,000.00. Employees… more
- V2X (Melbourne, FL)
- …incident response, preventative maintenance, and performance management. Working alongside cybersecurity, help desk , and engineering teams, the Senior Network ... Operations Engineer plays a key role in sustaining connectivity aligned with mission requirements. Position will be located at Patrick SFB. This position is contingent upon successful contract award to V2X. #clearance Responsibilities Major Job Activities: +… more
- L3Harris (Melbourne, FL)
- …Associate, Procurement Job Location: Melbourne, FL (On Site) Job Description: + Performs help desk services providing 24/7 Telephone support for vital equipment ... and problem resolution/troubleshooting to provide fault isolation and recommended corrective actions + Analyzes technical data, failure analysis reports, and original equipment manufacturing notices to determine/formulate recommendations regarding system… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations and resource utilization as well as perform… more