- ServiceNow, Inc. (West Palm Beach, FL)
- …space and being admin point of contact for new hire + Submit and manage all help desk support requests for Sr. Directors as needed + Provide onboarding support ... for new vendors and agencies, ensuring they have the right access and documents/enablement required to get them up and running + Project work as needed to support each teams' goals **To be successful in this role you have:** + Experience in leveraging or… more
- CAE USA INC (Tampa, FL)
- …patch management to ensure high system integrity and security + Effectively use Help Desk ticketing system for incident and problem management, customer ... interaction and follow-up. + Create and maintain System Configuration documentation. + Maintain reports regarding system downtime, plans for preventative maintenance, and disaster recovery. + Active contribution towards Cross-Training initiative for Tier II… more
- TekSynap (Jacksonville, FL)
- …+ CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the following: ... valid state driver's license, personal vehicle and proof of insurance **Overview** We are seeking a Computer Operator to join our team supporting DLA Enterprise Service Delivery inJacksonville, FL. TekSynap is a fast growing high-tech company that understands… more
- Trax USA Corp. (Miami, FL)
- …airline customers and programming department by answering phone calls and correspondence ( Help Desk function) + Identify, research and resolve technical and ... software problems + Track and monitor customer issues to ensure a timely response and resolution + Liaison with our Development Department to document customer specifications + Test software program modifications and resolutions to report technical problems +… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …business applications, through configuration and feature management. Perform or assist a Help Desk (Managed Service Provider) with regular system updates, and ... configuration adjustments. + Implementation and Testing: Assist in the implementation of new software or system enhancements. + Develop and execute test plans to ensure solutions meet business needs. + Support and Troubleshooting: Serve as the primary point of… more
- Shuvel Digital (Pensacola, FL)
- …In addition, this person responds daily to continual requests to the REL NFU Help desk . This position is also responsible for scheduling classroom speakers, ... overseeing classroom usage, and creating training reports. As the only person who knows the required Schedule It software and who can perform these functions, REL is at high risk should the incumbent leave or have extended absence. The requested Contractor… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …performance metrics including: + Mean Time to Repair (MTTR) + Available System Time + Help Desk Ticket Closure within SLA + Ticket reduction + Drive root cause ... analysis (RCA) for recurring incidents and implement corrective actions. + Develop methods and solutions to provide 24x7x365 availability to pharmacies. + Maintain and enhance the IT service catalog to ensure clarity and alignment with business needs. +… more
- Cleveland Clinic (Weston, FL)
- …related to patients having MRI exams. + Immediately report any malfunctions to help desk and PACS Administrator. + Observe potential equipment dysfunctions and ... report problems to appropriate individuals calling for service as required. + Maintain available equipment of the highest level for patient accessibility. + Provide instruction/mentoring to new hires and Radiology Students. + Continually strive to learn new… more
- General Dynamics Information Technology (Cape Canaveral, FL)
- …creations, changes, & deletions on multiple authorization boundaries. + Perform Help Desk & troubleshooting activities. + Perform Hardware/Software System ... Configuration, upgrades and modifications. + Perform system and network appliance patching activities. + Provide Government-Issued Laptop Support. + Assist in Media Control & Accountability activities. + Perform COMSEC account/equipment management activities.… more
- TekSynap (FL)
- …compensation, benefits, and termination of employment. **Job Locations** _US-FL_ **ID** _2025-8245_ **Category** _Technical Support/ Help Desk_ **Type** _Regular ... Service). Serve as the lead point of contact (POC) for government and customers seeking technical assistance. Coordinate training for new contractor position and provide documentation for daily, weekly and monthly reports from the ticketing system and… more