- Robert Half Technology (Atlanta, GA)
- Description We are seeking a Tier II Help Desk Technician to provide intermediate-level technical support to end-users. The ideal candidate will troubleshoot ... in a team environment. Responsibilities: + Respond to escalated help desk tickets related to desktops, laptops,...issues and solutions + Escalate complex issues to Tier III or appropriate teams Requirements 2-4 years of IT… more
- State of Georgia (Fulton County, GA)
- …situations | Ability to determine when a call transfer to a Pension Analyst or more experienced Customer Care Specialist is necessary to provide more detailed ... information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the department and/or State of Georgia Results… more