• Service Desk Analyst II

    Penn Medicine (Philadelphia, PA)
    …procedures and processes. Determines the best resolution workflow from scripts in the Help Desk knowledge management system. Based on the script selected, ... and/or management. Provides thorough documentation of all reported issues within the Help Desk tracking system. Ensures customer satisfaction with prompt action… more
    Penn Medicine (09/30/25)
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  • Service Desk Analyst - SME (Team…

    GovCIO (Harrisburg, PA)
    **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors service delivery...to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier … more
    GovCIO (09/20/25)
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  • Sr IT Support Analyst | Wayne, PA | Rate…

    Two95 International Inc. (Wayne, PA)
    …Type : Full Time Salary : $Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work intake from problem tickets to service requests + ... Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems + Providing Tier 1-3 software end user support in Windows, Mac OS, VoIP,… more
    Two95 International Inc. (09/08/25)
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  • Intern - Information Security Engineer - Summer

    Lumen (Harrisburg, PA)
    …+ Respond rapidly and efficiently to requests requiring security control changes + Function in Help Desk capacity to ensure tickets are worked in a timely and ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...SAP and non-SAP Systems. The job of SAP Security Analyst is technical in nature. **What We Look For… more
    Lumen (10/07/25)
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