- Reed Smith LLP (San Francisco, CA)
- …departmental guidelines. Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... ability to interact professionally with users, team members, and vendors. Customer service mindset with the ability to provide responsive technical support to… more
- Reed Smith LLP (Los Angeles, CA)
- …departmental guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... ability to interact professionally with users, team members, and vendors. Customer service mindset with the ability to provide responsive technical support to… more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician III (Hybrid) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position ... net required to achieve that purpose. Job Summary The Help Desk Technician III plays a critical...other IT teams to resolve critical incidents, ensuring high-level customer service and quick resolution. (50%) Takes… more
- The Boeing Company (El Segundo, CA)
- …Systems (MSS), a part of Boeing Defense, Space and Security (BDS)** is seeking a **IT Help Desk Technician** to support the **IT** team in **El Segundo, CA** ! ... **Job Summary** The IT Help Desk Technician will provide technical support... tickets in a timely and organized manner using Service Now ticketing system + Responds to customer… more
- Terumo Neuro (Aliso Viejo, CA)
- …2. Up to one (1) year of experience in working in an IT help desk , support, or customer service role in an enterprise organization. 3. Basic ... all technical related and user issues focusing on excellent customer service . Job duties: + Image workstations...and assigned projects or tasks by IT management. + Help to maintain IT hardware inventory including workstations, monitors,… more
- GovCIO (Sacramento, CA)
- …functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer tickets in ServiceNow ticketing ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I...and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military ... years of experience providing computer/network user support in a help desk environment (additional 4 years of...be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid… more
- Kellermeyer Bergensons Services (Oceanside, CA)
- …according to standards set forth by the company. Duties and Responsibilities + Utilize customer service skills when supporting local and remote users + Ensure ... Knowledge + Knowledge of remote-control software + Knowledge of customer service principles and practices + Able...a positive experience for the employee Skills + Providing help desk support using a ticketing system… more
- Marriott (Long Beach, CA)
- … operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... a positive example for guest relations. * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints… more
- Marriott (Los Angeles, CA)
- … operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... a positive example for guest relations. * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints… more
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