- TEKsystems (Seneca Falls, NY)
- …to detail. Skills Help desk , Help desk support, Service desk , Troubleshooting, Customer service , Windows 10, Active directory, Technical ... Description We are seeking a detail-oriented and customer -focused IT Help Desk ...system issues, managing Active Directory tasks, and ensuring excellent customer service in every interaction. This is… more
- University of Rochester (Rochester, NY)
- …platforms in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all ... in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all routine IT… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …in systems leveraged by the Help Desk . + Provide Help Desk resolution of customer service issues to insure complete client satisfaction. + ... and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls,...conferences as needed. + Assist with on-site resolution of customer service issues to clients as needed.… more
- CUNY (Bronx, NY)
- IT Support Assistant Hourly ( Service Desk Support Assistant) **GENERAL DUTIES** IT Support Assistants support routine operations and problem resolution of ... at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where… more
- Stony Brook University (Stony Brook, NY)
- …in Information Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + ... tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require...degree. + Three to five years experience in a Help Desk , Service Desk… more
- Stony Brook University (Stony Brook, NY)
- …in Information Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + ... tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require...degree. + Three to five years experience in a Help Desk , Service Desk… more
- Allied Universal (Spring Valley, NY)
- …positively impacts the communities and customers we serve. As a **Security Officer - Utilities Customer Service Desk ** in **Spring Valley, NY** , you will ... to help to deter security-related incidents. You will provide outstanding customer service , communicate clearly, and utilize technology to support daily… more
- Monroe Community College (Rochester, NY)
- …students. Job Requirements: Required Qualifications: + Must currently hold the Monroe County Civil Service title of Help Desk Assistant or be reachable on ... assisting with the daily operations of the technical services help desk in MCC's Technology division, providing...training, and documents problems, with a focus on excellent customer service . TYPICAL WORK ACTIVITIES: (All need… more
- GovCIO (Albany, NY)
- …functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer tickets in ServiceNow ticketing ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I...and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile… more
- Paramount (New York, NY)
- …is responsible to manage all aspects of the Real Estate and Facilities Help Desk , receiving and dispatching service calls. **Responsibilities:** + ... OKTA or communicated via Slack, email or a dedicated Help Desk phone number. + Monitor tickets...solve issues utilizing available resources. + Possess a positive customer service background and administrative skills. A… more