- TEKsystems (Seneca Falls, NY)
- …to detail. Skills Help desk , Help desk support, Service desk , Troubleshooting, Customer service , Windows 10, Active directory, Technical ... Description We are seeking a detail-oriented and customer -focused IT Help Desk ...system issues, managing Active Directory tasks, and ensuring excellent customer service in every interaction. This is… more
- University of Rochester (Rochester, NY)
- …platforms in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all ... in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all routine IT… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …in systems leveraged by the Help Desk . + Provide Help Desk resolution of customer service issues to insure complete client satisfaction. + ... and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls,...conferences as needed. + Assist with on-site resolution of customer service issues to clients as needed.… more
- Stony Brook University (Stony Brook, NY)
- …in Information Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + ... tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require...degree. + Three to five years experience in a Help Desk , Service Desk… more
- Stony Brook University (Stony Brook, NY)
- …in Information Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + ... tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require...degree. + Three to five years experience in a Help Desk , Service Desk… more
- Monroe Community College (Rochester, NY)
- …students. Job Requirements: Required Qualifications: + Must currently hold the Monroe County Civil Service title of Help Desk Assistant or be reachable on ... assisting with the daily operations of the technical services help desk in MCC's Technology division, providing...training, and documents problems, with a focus on excellent customer service . TYPICAL WORK ACTIVITIES: (All need… more
- Allied Universal (Spring Valley, NY)
- …positively impacts the communities and customers we serve. As a **Security Officer - Utilities Customer Service Desk ** in **Spring Valley, NY** , you will ... to help to deter security-related incidents. You will provide outstanding customer service , communicate clearly, and utilize technology to support daily… more
- GovCIO (Albany, NY)
- …functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer tickets in ServiceNow ticketing ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I...and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military ... years of experience providing computer/network user support in a help desk environment (additional 4 years of...be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid… more