- Barnes & Noble (Westbury, NY)
- …provides first-level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into stores' ... problem-solving skills with a strong focus on communication and customer service . Following a successful training period...communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or… more
- Insight Global (New York, NY)
- …status/resolution information in ticketing database. * Ensure SLAs are met by reviewing the Help Desk inbox and tickets. Escalate issues and collaborate with the ... appropriate IT teams to find resolutions. * Update Help Desk knowledge base with accurate and...Experience supporting mobile technologies iOS and Android * Excellent customer service skills and communication skills *… more
- JPMorgan Chase (New York, NY)
- …world's most innovative financial organizations. As a Senior Product Associate in Customer Acquisition Experiences (CAE), you contribute to the team by leveraging ... make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products...repository of our current state + Participate in technical desk checks with engineers in order to iterate on… more
- Lakeview Health Services (Geneva, NY)
- …diploma or equivalent and a minimum of seven years' experience in a help desk /hands-on/on-site/Sharepoint/computer repair/IT support role OR AAS degree with five ... years' experience in a help desk /hands-on/on-site/Sharepoint/computer repair/IT support role. NYS Driver's License, as driving is an essential function of this… more
- Monroe Community College (Rochester, NY)
- …reliability and professionalism in all responsibilities + Possess strong interpersonal and customer service skills + Exhibit punctuality and maintain a ... to uphold a professional appearance Preferred Qualifications: + Previous experience in customer service , public speaking, or peer mentoring + Familiarity with… more
- Paylocity (Rochester, NY)
- …in which we live and work. We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients' transition to ... and support. We seek the best and brightest to help us create the future of our talent solutions...attention to detail, has mastered multitasking, and provides exceptional customer service , this is the right entry… more
- World Insurance Associates, LLC. (Brewster, NY)
- …to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is ... solutions. Position Summary With some guidance and or direction, leads client service for middle and large accounts. Collaborates closely with senior colleagues on… more
- CBRE (Manhattan, NY)
- …years of related (eg Front Desk , Concierge, Hospitality, Room Management, or Customer Service ) roles preferred. Prior experience with customer service ... Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service , Facilities Management Location(s) Manhattan - New York -… more
- Marriott (Brooklyn, NY)
- …to obtain and grow share of the account. * Executes and supports the company's customer service standards. * Engages in property related events that support the ... experience in the sales and marketing, guest services, front desk , or related professional area. OR * 2-year degree...them to the appropriate owner. * Supports the company's service and relationship strategy, driving customer loyalty… more
- CBRE (New York, NY)
- …or GED or equivalent experience required. + A minimum of 3-4 years of front desk , concierge, customer service , or other hospitality experience. + Open and ... GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service , Facilities Management Location(s) Manhattan -...demeanor, being able to assess circumstances, empathize, and offer help . + Apply a high level of attention to… more
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