- NTT America, Inc. (Ashburn, VA)
- …Documents support procedures. + Participates in training and mentoring of Service Desk Technicians. + Performs desktop software license management and inventory ... 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for...functionalities, Group Policy, DNS, and DHCP + Experience with desktop operating systems **Knowledge, Skills and Abilities:** + Basic… more
- Tyto Athene (Fort Belvoir, VA)
- …pertaining to Active Directory & SSO + Provide Tier III support and work with Desktop Support/ Help Desk personnel, both internal and external (vendors), to ... of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel on site. Applicant must be multi-disciplined… more
- ManTech (Chantilly, VA)
- …certification. + Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. ... support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range...incidents. + Installation, accountability, maintenance, and decommission of physical desktop , data center equipment and other IT assets. +… more
- NTT America, Inc. (Ashburn, VA)
- …stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, ... preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals)....required. + 3-5 years of data center environment or help desk experience is required. + CompTIA… more
- ManTech (Mclean, VA)
- …to include holidays. **Minimum Qualifications:** + HS diploma and 4+ years of relevant help desk experience OR Bachelor's degree + 1+ year of hands-on experience ... and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support....supporting customer IT help desk . + Experience resolving technical problems… more
- NTT America, Inc. (Gainesville, VA)
- …School Diploma or GED required. + 3-5 years of data center environment or help desk experience is required. + CompTIA A+ certification or equivalent experience ... to Change Control Processes and Standards + Periodically provide corporate desktop support services including laptop imaging, printer support, user account… more
- Chenega Corporation (Oakton, VA)
- …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... interests of our nation. SecuriGence is seeking an experienced Systems Administrator to help contribute to our success. If you enjoy working in a fast-paced… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …and controls all requests for information systems resources by using an automated help desk tracking system. Enters all requests for resources assistance into ... Command Cyber IT CSWF Program Manager Microsoft Windows 10 Desktop OS 5. A Signed Privileged Access Statement 6....Financial Distribution Logistics Human Resources -Working at a technical Help Desk or in a System Support… more
- ManTech (Chantilly, VA)
- …management certification. + Related work experience leading a team in a technical help desk position, refreshing of IT equipment, providing deskside IT support ... incidents, requests, and demands through effective triage, categorization, and remote desktop troubleshooting using system repair tools. + Supporting all facets of… more