- ManTech (Herndon, VA)
- …Qualifications:** + PMP or equivalent project management certification. + Experience in help desk leadership, IT hardware refresh, deskside support, and ... triage, categorization, and resolution of incidents and requests, including remote desktop troubleshooting. + Support all facets of IT installations, including… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... training in support of off-the-shelf applications and office products Performing remote desktop triage and system repair using remote tools. + Maintaining and… more
- ManTech (Mclean, VA)
- …Administrator (DMA) certification + 4+ years of experience providing technical support in a help desk , service desk , or incident management role. + ... and implement fixes for hardware, software, network, and application issues, including remote desktop triage and system repair using remote tools. + Respond to and… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... on a team at the Red River Managed Services Desk located in Chantilly, VA. This position will handle...2016 and above. + .High level knowledge of supporting/managing desktop operating systems + .Email Administration with high level… more
- M. C. Dean (Norfolk, VA)
- …design + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming Responsibilities include but ... physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers,… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows ... issues, and connectivity problems. + Deliver **remote and on-site end-user desktop support** , resolving escalated technical issues effectively and efficiently. +… more
- NTT America, Inc. (Herndon, VA)
- …Design the following solutions during the sales cycle: * Design comprehensive service desk architectures that align with ITIL best practices * Develop solutions for ... with deep expertise in one or more of the following: + Modern Service Desk + Conversational AI + ServiceNow + Workplace Automation + Modern Field Services +… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, supporting a wide… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- … help using Oracle User Productivity Kit (UPK) tool. Ensure DAI Help Desk support contractor staff is trained. Configure Commercial Off-The-Shelf (COTS) ... with Department of Defense (DoD) policies. Implement and manage Virtual Desktop Infrastructure (VDI) solution. Maintain Defense Information Systems Agency (DISA)… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …web-portal). + Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. + Provides customer-centric ... where required. + Maintain vendor repair service accounts and relationships and help curate an inventory of spare parts where appropriate. + Updates JIRA… more