- Spectrum Comm Inc (Bethesda, MD)
- …field; equivalent experience considered. + 1-3 years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of ... Position Overview The Help Desk Technician provides on-site technical...network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance… more
- Koniag Government Services (Woodlawn, MD)
- …a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician** to support TGS and our government customer in ... **Information Technology Help Desk Technician** **Tuknik Government Solutions**...to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Technical Support,Troubleshooting ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- Amazon (Jessup, MD)
- …an experienced Windows Client Systems Engineer with a deep knowledge of Windows desktop services , including virtual desktops and infrastructure. Our mission is ... - Provide first line of support to the IT Service Desk Team - Operations and Maintenance...desktop applications. - Manage server metrics and monitoring services . - Creates and updates system documentation for engineering,… more
- Johns Hopkins University (Baltimore, MD)
- …to customers. + Follow procedures for reported problems by using the appropriate Help Desk software for problem recording and resolution to provide documentation ... of new software, operating systems, servers (which are computer program/programs that provide services to other computer programs (and their users) in the same or… more
- Northrop Grumman (Linthicum Heights, MD)
- …technology to enable strategic planning. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, ... support, and team to do some of the best work of your career. ** Desktop Support** **Techs, We Want You!** The Northrop Grumman Classified Solutions team is seeking… more
- Leidos (Laurel, MD)
- …The successful candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to ... Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems** +… more
- SMX (Patuxent River, MD)
- …customer requirements and time constraints. + Ensure users document all problems with the NMCI Help Desk and obtain a ticket number to support the escalation of ... the NAWCAD IT Enterprise Engineering, Operations, and Hosting Support Services program. This position provides onsite support to our...processes (such as opening a trouble ticket with NMCI Help Desk ). + Assist with Outlook Issues,… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... policies, principles, and practices in the delivery of customer support services . + Coordinate, and assist in the installation, configuration, utilization and… more