- COMSO, Inc (Annapolis Junction, MD)
- …of knowledge articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed ... and file access permissions needed to resolve issues + Proficient with troubleshooting Windows Desktop and Server OS + Managing a desktop OS image for large… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... policies, principles, and practices in the delivery of customer support services . + Coordinate, and assist in the installation, configuration, utilization and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Information Technology (IT) Support,Technical Support,Troubleshooting ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- COMSO, Inc (Fort Meade, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... and MS Exchange are required. + If assigned to Desktop & Enclave Services TTOs, understanding of...and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Insight Global (Derwood, MD)
- … support, deskside support, 12k users, 15k assets, break fix, replacement, disposals, imaging, service help desk , everything end point device that someone i ... to Day: An Employer is looking to hire a Desktop Technician in Derwood, MD. This individual will be...genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic… more
- Systems Technologies, Inc. (Hanover, MD)
- …using Windows 11. Provides users with system technical support by responding to IT help desk issues. + Maintain cross platform inter-connectivity for network ... with basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks,...services , authentication services , E-mail services … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …for new or existing computer systems * Handles escalated user issues from service desk / desktop support teams * Demonstrates high responsiveness for ... our differentiator. As a VDI Systems Engineer you will help ensure today is safe and tomorrow is smarter....able to attain a strong background in Citrix, XenDesktop, Desktop Delivery Controllers(DDC's), VMWARE, ESXi, Windows Operating Systems *… more
- CACI International (Annapolis Junction, MD)
- …4 years of experience with Service Management (ITSM). + If assigned to Desktop & Enclave Services : + Understanding of concepts such as mission islands, ... to support critical infrastructure with the highest standards of service and reliability. We're looking for a skilled System...day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the… more
- Amentum (Annapolis Junction, MD)
- …may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 software ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. WHAT YOU'LL NEED TO SUCCEED: * Education: Bachelor of ... a SIEM Team - Splunk Systems Engineer you will help ensure today is safe and tomorrow is smarter....depends on Systems Engineer joining our team. The Digital Services SIEM Team requires an experienced Splunk System Administrator… more