- Toyota (Plano, TX)
- …This includes Call Center technologies supporting call agents + Participate in Major Incident Management calls and help in resolution of high priority Incidents ... vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. **To save… more
- AireSpring (Dallas, TX)
- …trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers ... Deal" and "Top Channel Program". Position Overview We are seeking a highly technical Manager of Information Technology (IT) to lead and support all aspects of our IT… more
- DMS International (Lackland, TX)
- …location, + Assist users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when additional assistance is required, ... capable of functioning under the direction of the CE Manager + Maintain Cyberspace IT and Cybersecurity Workforce (Cyber...with general computer problems and coordinate with Air Force Help Desk and Base Operations personnel when… more
- Lincoln Financial (Austin, TX)
- …This includes installation, configuration, and sustainment of Dell Power Protect Data Manager (PPDM), Dell Networker backup and Dell Cyber Vault recovery software ... activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident , problem… more
- Brink's (Austin, TX)
- …Success under the general guidance of the Supervisor, Customer Success and Manager , Customer Success your mission is to deliver exceptional customer service while ... of resistance or setbacks; knows when to ask for help . + Problem Solving - Uses logic and methods...applications such as Sales Force, Service Now or Zen Desk a plus + Must be capable of learning… more
- PNC (Dallas, TX)
- …& authorization) * 1st and/or 2nd level IT support services ( Help Desk , System Administration, Troubleshooting) * Documentation/knowledge management (lifecycle ... a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. **PNC will not provide sponsorship for employment visas or participate… more
- US Tech Solutions (Coppell, TX)
- …formerly known as Insights. + Develop Standard Operating Procedures for Incident Management, Disaster Recovery, & Escalations. + Develop Intake Procedures, Templates ... and host Q&A sessions for Atlassian Products. + Work with SaaS Manager to understand Business requirements and identify solutions or improvements to workflows… more