- NetApp (San Jose, CA)
- **Job Summary** This role is for a highly experienced Business Desk Deal Manager who will lead the Deal Enablement function for North America Sales teams and ... practices to facilitate the entire Deal life cycle. **Essential Functions** The Business Desk Team is responsible for the process and field execution to support the… more
- AeroVironment (Petaluma, CA)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... Cyber Security Analyst II is a crucial junior to mid- level contributor that is required to operate with managerial...procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation… more
- Reed Smith LLP (San Francisco, CA)
- …guidelines. Provide second- level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, programmer, ... communities. Position Summary The Deskside Support Specialist provides general and second- level application and hardware support to end users. This includes deskside… more
- Reed Smith LLP (Los Angeles, CA)
- …guidelines. Provide second- level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, programmer, ... printers, and other peripheral equipment. The role also provides general and second- level application and hardware support to end users. The System Administrator… more
- Stanford Health Care (Palo Alto, CA)
- …information systems + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide ... Care **What you will do** + Act as second level of support and triages system problems within the...information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- One Medical (Los Angeles, CA)
- …of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture ... every interaction with your patients, at both the front desk and in the lab. You have a strong...patients and team. You have an unwavering drive to help and serve others and create amazing moments for… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... and detect/anticipate problems early and act as a third level of support while mentoring and training junior staff...recommendations for support improvements, and integrate changes into the Help Desk function to improve first call… more
- BeOne Medicines (San Mateo, CA)
- …may include outsourced trials, CROs and offshore partners resources + Provide oversight of Help Desk Support Management by being an internal escalation point for ... reviewing and providing feedback on help desk tickets + Perform all other...work independently, under pressure meeting tight deadlines, demonstrating high level of initiative and flexibility + Excellent organizational and… more
- Stanford Health Care (Palo Alto, CA)
- …Management processes. + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required. + Provide ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk . + Implement and direct changes using documented… more
