• Help Desk Level 1…

    City of New York (New York, NY)
    … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone and email… more
    City of New York (08/13/25)
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  • Help Desk Specialist

    NYS Housing Trust Fund Corporation (New York, NY)
    …trained to use Elite. A centralized team of state staff based in New York City provide Help Desk assistance to those users. HCR seeks a qualified help ... management systems, reports, customer facing portals, and system user authentication. + Receive help desk inquiries from state staff and Local Administrators who… more
    NYS Housing Trust Fund Corporation (09/16/25)
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  • Front Desk Manager - Overnight

    Marriott (New York, NY)
    …Remotely?** N **Position Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
    Marriott (08/16/25)
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  • Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
    City of New York (10/03/25)
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  • College Aide- Help Desk Technician

    City of New York (New York, NY)
    …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote...AIDE - ASSIGNMENT LEVE - 1020B Qualifications For Assignment Level I: Matriculation at an accredited college or graduate… more
    City of New York (08/02/25)
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  • Service Desk Analyst

    City of New York (New York, NY)
    …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... OMB and be an agile problem solver providing a high- level of customer service to OMB staff. The analyst...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
    City of New York (08/13/25)
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  • Service Desk Analyst - SME (Team Lead)

    GovCIO (Albany, NY)
    **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level agreements are met… more
    GovCIO (09/20/25)
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  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
    City of New York (08/01/25)
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  • Associate Director, Service Desk Operations

    City of New York (New York, NY)
    …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only...a collaborative environment for all peers. With a certain level of independence, the Associate Director will also be… more
    City of New York (08/02/25)
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  • Systems Analyst ( Help Desk…

    TEKsystems (New York, NY)
    …with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Saturday and Sunday 12:00 am - 12:30 pm; Monday ... and Abilities Required: * Experience providing telephone based technical support and/or desk side technical support. * Ability to communicate technical subjects to… more
    TEKsystems (10/03/25)
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