- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone and email… more
- SUNY Delhi (Delhi, NY)
- …can both work independently and as a member of a team. Responsibilities: + Answer Help Desk phones to provide first- level contact and problem resolution for ... Category: Active Student Jobs Posted On: Mon Jun 23 2025 Job Description: Help Desk Assistants will be expected to carry themselves in a professional, polite… more
- MTA (New York, NY)
- …MTA clients for any MTA organization, unit, group, or project. + Provide second and higher level help desk / support for IT related technical problems and ... Level 1 coverage at the IT Service Desk as needed. This includes basic help ... Level 1 coverage at the IT Service Desk as needed. This includes basic help … more
- FIFCO USA (Rochester, NY)
- …and utilization. + Help Desk & Technical Support - Answer help desk tickets Level 2, manage SLAs, and provide ongoing support for ERP systems, ... FifcoNet, Toast, Compeat, and related interfaces. + Master Data & User Access Management - Set up and maintain user roles, item master, and customer master records within various applications including ERP applications, retail systems, and FifcoNet. +… more
- Amphenol Aerospace (Sidney, NY)
- Help Desk Technician Apply Now! Back to search Location: Sidney, NY Department: K4 Posted: 4/14/2025 Location Name: Sidney, NY Wage Max: 60,000.00 Wage Min: ... a member of the Network and Operations group, the Help Desk Technician is responsible for the...and platforms. This position will troubleshoot problems as a Level 1 support response and advise on appropriate actions… more
- Binghamton University (Binghamton, NY)
- … Support Analyst to join our Client Support Services team. The Help Desk Support Analyst will provide superior first- level IT customer support to the ... in-person; all in a higher education campus environment. The Help Desk Support Analyst will record all...monitor all referred calls to ensure the best service level possible is provided to the University community. The… more
- Comcast (New York, NY)
- …managing the team's tactical support of the pipeline (deal flow) with strategic / portfolio level improvements to the deal desk process as we seek to scale this ... risks + Based on that same tiering, standardize the level of Deal Desk support to be...execution-focused mindset with a high degree of urgency to help the business drive towards and exceed its revenue… more
- Cayuse Holdings (Albany, NY)
- **Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** ... Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote...AIDE - ASSIGNMENT LEVE - 1020B Qualifications For Assignment Level I: Matriculation at an accredited college or graduate… more
- City of New York (New York, NY)
- …York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists ... Responsibilities include but are not limited to: - Perform high- level triage of computer and applications related problems to...application related issues. - Perform in a high-volume IT Help Desk call center, with a high… more