- New York State Civil Service (Albany, NY)
- …as needed. . Create work requests/incident tickets as well as triage with help desk staff to resolve reported level 2 and 3 issues.. Follow ITS Standard ... NY HELP No Agency Information Technology Services, Office of...4, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of… more
- CIBC (New York, NY)
- …What You'll Be Doing The role will be critical to assisting the CLO desk with structuring analysis and portfolio reviews as well as providing marketing product for ... This information should have direct positive impact on the desk 's P&L. This candidate will be responsible for modeling...Syndicate to achieve optimal results on our delas + Help differentiate CIBC and elevate our research profile. Cross-Functional… more
- Global Elite Group (Garden City, NY)
- …as the critical link between our IT support team and employees, acting as a help desk resource and providing hands-on technical support and desktop support. This ... skills, a proactive and customer-focused mindset, and proven experience in IT help desk or technical support environments. Duties/Responsibilities: + Serve as… more
- Custom Computer Specialists (Hauppauge, NY)
- Level 1 NOC Analyst Location Hauppauge, NY Company Order...+ 1-2 years of experience in a technical support, help desk , or NOC environment + Familiarity with ... clients. Our focus is simple: make technology easy and help our clients use it as effectively as possible....Overview: We are seeking a proactive and technically skilled Level 1 NOC Analyst to join our Network Operations… more
- CUNY (New York, NY)
- …with other OIT professionals, including systems administrators, network administrators, help desk analysts, security administrators, and third-party vendors. ... Computer System Manager Level 4 - Director of Application Development **GENERAL...an Information Technology area at a College or University level . They set policies and procedures, direct technical staff,… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and ... in an accurate and efficient manner. **Job Summary:** Entry level position. Works under direct supervision following standard procedures...master and gain efficiency in systems leveraged by the Help Desk . + Provide Help … more
- Citigroup (New York, NY)
- Citi's FX business is seeking a Director level Salesperson to join their Institutional FX Sales team. **Job Description:** + Be a producing member of the ... with Sales, Trading, business and functional partners, she/he will help lead our effort to be the industry leading...Institutional clients (and back up clients covered by the desk when needed) + Work closely and form strong… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician's role is to ensure proper computer operation so that ... well as require that the individual give in-person, hands-on help at the desktop level . ESSENTIAL DUTIES...issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
- TEKsystems (East Syracuse, NY)
- …and follow-up calls. Handle Service Desk calls routed from the central Help Desk in Greene, NY. Support desktop deployments, imaging, hardware replacements, ... Description Our client is seeking a motivated and customer-focused Level 1/2 IT Support Technician to join its enterprise...and responding to tickets. 3. Get experience with answering help desk calls and routing tickets. Outside… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... researching the answers to questions in a customer service, help desk or public information capacity may...educational equivalent. To be eligible for assignment to Assignment Level II, candidates must have, in addition to meeting… more