- MTA (New York, NY)
- …servers, and storage area networks. + Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate ... Systems Administrator - Level 4 (TCU) Job ID: 13814 Business Unit:...Nov 20, 2025 Description JOB TITLE: Systems Administrator - Level 4 (TCU) SALARY RANGE: Level 4… more
- GMHC (New York, NY)
- …Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing system, ... phone, email, or in person. + Provide first- level technical support for hardware, software, peripheral, and connectivity...follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... researching the answers to questions in a customer service, help desk or public information capacity may...educational equivalent. To be eligible for assignment to Assignment Level II, candidates must have, in addition to meeting… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and ... in an accurate and efficient manner. **Job Summary:** Entry level position. Works under direct supervision following standard procedures...master and gain efficiency in systems leveraged by the Help Desk . + Provide Help … more
- TEKsystems (New York, NY)
- …funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. Title: Help Desk Contractor Duration: 6 month extendable contract - ... during core business hours Core Responsibilities *Manage and resolve Level 1 and Level 2 IT support...report progress, blockers, and insights. Required Skills & Experience * Help Desk or IT support experience: 2-4… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician's role is to ensure proper computer operation so that ... well as require that the individual give in-person, hands-on help at the desktop level . ESSENTIAL DUTIES...issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
- TEKsystems (New York, NY)
- Description Title: Help Desk Contractor Duration: 6 month...to go FTE down the road. *Manage and resolve Level 1 and Level 2 IT support ... asset tracking. *Perform ticket triage and escalate tickets to Level 3 as appropriate. *Assist with automation or AI...report progress, blockers, and insights. Required Skills & Experience * Help Desk or IT support experience: 2-4… more
- TEKsystems (New York, NY)
- Job Description Essential Duties: 1. Provide Level 2 End User Support (30%) Monitor and respond promptly to support tickets in the queue(s). Document Service Desk ... technical notes for escalation or resolution of service requests. Assist with Service Desk tickets in the regional queue, supporting all locations in the region and… more
- Pearson (Albany, NY)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... customers, by handling inbound calls to the School Support Help Desk and assisting our staff and...of factors including but not limited to skill set, level of experience, and specific location. The part-time salary… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... researching the answers to questions in a customer service, help desk or public information capacity may...educational equivalent. To be eligible for assignment to Assignment Level II, candidates must have, in addition to meeting… more