- Enhanced Protection Services (New York, NY)
- …of tasks and courteous, timely, and effective resolution of support issues + Engage in Level 1 Help Desk support for end users via account support, ... expectations for completion of tasks + Perform post-resolution follow-ups to help requests to ensure end-user satisfaction + Create and maintain documentation… more
- New York State Civil Service (Rochester, NY)
- …college or university and five (5) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and ... related technicalexperience in a help desk or technical environment.DISTINGUISHING FEATURES OF...close supervision in the Division of Court Modernization performing second- level troubleshooting support and training to end-users and escalating… more
- Custom Computer Specialists (Bronx, NY)
- …in hardware and software support + Dell / Lenovo certifications + Industry recognized Help Desk Certification and/or help desk environment experience ... Deskside Support Technician - Level 1 Location Bronx, NY Company Order Number...our goal is to make technology easy and to help our clients use it as effectively as possible.… more
- Custom Computer Specialists (Hauppauge, NY)
- Level 1 NOC Analyst Location Hauppauge, NY Company Order...+ 1-2 years of experience in a technical support, help desk , or NOC environment + Familiarity with ... our goal is to make technology easy and to help our clients use it as effectively as possible....Overview: We are seeking a proactive and technically skilled Level 1 NOC Analyst to join our Network Operations… more
- MTA (New York, NY)
- …servers, and storage area networks. + Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate ... Systems Administrator - Level 5 (TCU) Job ID: 13839 Business Unit:...Nov 21, 2025 Description JOB TITLE: Systems Administrator - Level 5 (TCU) SALARY RANGE: Level 5… more
- GMHC (New York, NY)
- …Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing system, ... phone, email, or in person. + Provide first- level technical support for hardware, software, peripheral, and connectivity...follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in… more
- MTA (New York, NY)
- …servers, and storage area networks. + Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate ... Systems Administrator - Level 4 (TCU) Job ID: 13814 Business Unit:...Nov 20, 2025 Description JOB TITLE: Systems Administrator - Level 4 (TCU) SALARY RANGE: Level 4… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... researching the answers to questions in a customer service, help desk or public information capacity may...educational equivalent. To be eligible for assignment to Assignment Level II, candidates must have, in addition to meeting… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and ... in an accurate and efficient manner. **Job Summary:** Entry level position. Works under direct supervision following standard procedures...master and gain efficiency in systems leveraged by the Help Desk . + Provide Help … more
- TEKsystems (New York, NY)
- …funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. Title: Help Desk Contractor Duration: 6 month extendable contract - ... during core business hours Core Responsibilities *Manage and resolve Level 1 and Level 2 IT support...report progress, blockers, and insights. Required Skills & Experience * Help Desk or IT support experience: 2-4… more