• Call Agent

    City of New York (New York, NY)
    …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... researching the answers to questions in a customer service, help desk or public information capacity may...educational equivalent. To be eligible for assignment to Assignment Level II, candidates must have, in addition to meeting… more
    City of New York (09/05/25)
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  • Customer Information Representative

    City of New York (New York, NY)
    …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... researching the answers to questions in a customer service, help desk or public information capacity may...educational equivalent. To be eligible for assignment to Assignment Level II, candidates must have, in addition to meeting… more
    City of New York (09/28/25)
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  • Communications Supervisor

    City of New York (New York, NY)
    …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... researching the answers to questions in a customer service, help desk or public information capacity may...educational equivalent. To be eligible for assignment to Assignment Level II, candidates must have, in addition to meeting… more
    City of New York (09/14/25)
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  • Hearings Support Clerk

    City of New York (New York, NY)
    …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... researching the answers to questions in a customer service, help desk or public information capacity may...educational equivalent. To be eligible for assignment to Assignment Level II, candidates must have, in addition to meeting… more
    City of New York (08/26/25)
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  • Customer Information Representative

    City of New York (New York, NY)
    …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... researching the answers to questions in a customer service, help desk or public information capacity may...educational equivalent. To be eligible for assignment to Assignment Level II, candidates must have, in addition to meeting… more
    City of New York (08/13/25)
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  • Customer Service Analyst

    Pearson (Albany, NY)
    …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... customers, by handling inbound calls to the School Support Help Desk and assisting our staff and...of factors including but not limited to skill set, level of experience, and specific location. The part-time salary… more
    Pearson (10/02/25)
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  • Tech Field Support II

    Albany Medical Center (Albany, NY)
    …The Tech Field Support will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, ... Med employees during their interaction with the Albany Med Help Desk . The Tech Field Support acts...in the documented timelines. The Tech Field Support - Level II will have little to moderate onsite field… more
    Albany Medical Center (07/25/25)
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  • Network & Systems Technician (NY Helps)

    Capital Region BOCES (Albany, NY)
    …and desktop). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... of a three (3) credit semester hour course in college- level computer science, computer information systems, or a closely-related...twenty-four (24) months permanent competitive class status as a Help Desk Technician in the agency where… more
    Capital Region BOCES (07/19/25)
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  • Director of Network Operations and Security

    Whitney Young Health Center (Albany, NY)
    …of emergency situations or data loss and monitor and implement security and disaster recovery planning. + Help Desk + Manage WYH help desk to assist in ... services at all WYH sites through oversight of service level agreements with third-party vendors and service providers and...identify root cause, and provide technical support to assure help - desk functions are provided in an effective… more
    Whitney Young Health Center (09/20/25)
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  • Asst Guest Services Manager-The Richardson Hotel

    Hotel Equities (Buffalo, NY)
    …made the right choice to stay with us. + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the ... of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. +...in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. + Greet… more
    Hotel Equities (09/28/25)
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