- TD Bank (New York, NY)
- …supervisory matters within their business. + Develop and maintain WSPs and Desk Operating Procedures for your related Business lines + Driving projects improving ... management and enhancement of comprehensive written supervisory procedures and desk operating procedures customized to e-trading/algo trading business activities +… more
- Comcast (New York, NY)
- …teams, ensuring proposals are accurate, strategic, and executable. + Work with Inventory Desk and Data Desk teams to source relevant inventory, deals, and ... by leveraging platform capabilities, inventory insights, and data-driven strategies to help clients win new campaigns. + Package performance insights, audience… more
- Public Consulting Group (Albany, NY)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- Scotiabank (New York, NY)
- …is assigned to attend / call-in, etc. + Calendar management, coordinates desk heads schedules and makes appointments as requested. Coordinates meetings, including ... employees from other locations. Assumes local support including assigning office passes, desk space, room bookings, etc. + Responsible for drafting and/or reviewing… more
- Scotiabank (New York, NY)
- …is assigned to attend / call-in, etc. + Calendar management, coordinates desk heads schedules and makes appointments as requested. Coordinates meetings, including ... employees from other locations. Assumes local support including assigning office passes, desk space, room bookings, etc. + Responsible for drafting and/or reviewing… more
- Insight Global (New York, NY)
- …status/resolution information in ticketing database. * Ensure SLAs are met by reviewing the Help Desk inbox and tickets. Escalate issues and collaborate with the ... appropriate IT teams to find resolutions. * Update Help Desk knowledge base with accurate and...Android and Apple iOS software issues. * Maintains expert level knowledge of the platform's operating systems, standard applications,… more
- Deloitte (New York, NY)
- …for Core Risk Managers. Both functions are described in detail below. + Deal Desk Support, Contracting, and Negotiations + Assist with deal desk and contract ... and delivery to act as a strategic advisor to help optimize deal flow along with sales and contracting...a given timeframe + Experience working directly with senior level individuals (internally and externally) and supporting complex services… more
- City of New York (New York, NY)
- …personnel systems. Information Technology Services (ITS)/Network Operations Center/WMS Network Control Help Desk is recruiting for one (1) Computer Specialist ... computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user...Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated… more
- New York State Civil Service (Batavia, NY)
- … 2, 3 and 4 enterprise issues in helpdesk-based environment.* Resolve help desk tickets by diagnosing, troubleshooting, referring to specialists, arranging ... NY HELP No Agency Information Technology Services, Office of...Specialist 4, SG-25, will be assigned to the Support Desk that directly supports DOH. The incumbent will assist… more
- Barnes & Noble (Westbury, NY)
- …first- level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into stores' equipment ... Escalate any store issues as necessary to the proper level of support. * Provide proper follow up of...communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or… more