- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 1 Help Desk Specialist shall possess the following capabilities: + Two ... Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1 / Level 1 support. They will provide phone and… more
- Leidos (Odenton, MD)
- …the way we do business. 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a ... DOD customer in Fort Meade MD. This individual will help ascertain the nature of the support request, resolve...and in person. + Able to adapt to service desk capability, handling calls and contacts for incident resolution… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Technical Support,Troubleshooting **Certifications:** Security+, CE ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help … more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... **What will I get to do?** As a Tier 1 Service Desk Representative, you will have...reading and writing in Spanish **What additional characteristics will help me thrive?** + Proficient in the use of… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to ... Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 ...3 to 5 years in IT support or related help desk environments * Education: High School… more
- GovCIO (Annapolis, MD)
- …to this job (https://careers-govcio.icims.com/jobs/6746/service- desk -analyst sme-%28team-lead%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line...team lead monitors service delivery activities to ensure service level agreements are met and improve customer satisfaction. This… more
- Synergy ECP (Annapolis Junction, MD)
- …load Requirements + Two (2) to four (4) years experience in customer service, help desk , or network operations center environment. + Experience with Linux or ... Ticket Coordinator - Queue Coordinator 1 Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) Description TheTicket Coordinatorworks as… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... Concepts, Inc is looking to hire a System Administrator Level 3 for a great opportunity in the Annapolis...troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification,… more
- Belay Technologies (Laurel, MD)
- …resolution for all the client, server, storage, network devices, Etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, ... for system compliance + DoD 8570 compliance with Information Assurance Technical (IAT) Level 1 is required Candidates are desired to have the following skills: +… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …supervisor, with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and ... Range: $0.00 - $0.00 Security Clearance: TS/SCI with Poly Level of Experience: Intern HI This opportunity resides with...to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System… more