- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... **What will I get to do?** As a Tier 1 Service Desk Representative, you will have...reading and writing in Spanish **What additional characteristics will help me thrive?** + Proficient in the use of… more
- Marriott (New York, NY)
- …school diploma or GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in ... Remotely?** N **Position Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
- City of New York (New York, NY)
- …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One ( 1 )...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
- TEKsystems (New York, NY)
- …with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Saturday and Sunday 12:00 am - 12:30 pm; Monday ... 12:00 am - 1 :00 pm Essential Duties and Responsibilities: * Serve as...Required: * Experience providing telephone based technical support and/or desk side technical support. * Ability to communicate technical… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only...a collaborative environment for all peers. With a certain level of independence, the Associate Director will also be… more
- GovCIO (Albany, NY)
- …to this job (https://careers-govcio.icims.com/jobs/6746/service- desk -analyst sme-%28team-lead%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line...team lead monitors service delivery activities to ensure service level agreements are met and improve customer satisfaction. This… more
- Loretto Management Corporation (Syracuse, NY)
- …and Associate Client Support Analyst. The Analyst will assist in administration of Help Desk tools, will proactively share information within and across groups, ... Overview The Analyst, Client Support will provide first- level daily support and problem determination for online...locations with free parking + Employee Coaches - to help you achieve life goals + Diaper Assistance Program… more