- General Dynamics Information Technology (Quantico, VA)
- …drive for innovation to GDIT. Our ** Help Desk Analyst Tier 1 ** must have: + **Security Clearance Level :** Active Secret clearance. + **Required ... **Req ID:** RQ211235 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 1 **… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... services to our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst** to...Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... issues to support ticket creation and assignment per tier level . + Follows up with customers and track resolution...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- SAIC (Clintwood, VA)
- …- External** **Service Desk Analyst Experience/Knowledge Required** + Customer Service and Level 1 Technical Support + Troubleshooting + Problem Solving + PC ... SAIC has several openings for a **Fully Remote** , Help Desk Agent I supporting The Virginia...Proficiency + Identifying and resolving level 1 customer issues + Documentation +… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church, VA** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position....level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices, and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research ... (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military… more
- Parsons Corporation (Centreville, VA)
- …redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join our team! In ... available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible...mission** ! **What You'll Be Doing:** + Adjudicating tier 1 level inquiries and have the authority… more
- Cayuse Holdings (Richmond, VA)
- …$17.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/3058/ help - desk -agent/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) ... **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse...Desk Agent provides customer service solutions within service level agreements using the company and project quality and… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- IT Support Specialist ( Help Desk ) Location VA - Arlington Job Code 13557 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is looking for an IT Support Specialist ( Help Desk ) to support our government customer located in Arlington, Virginia.… more