• Enterprise Help Desk Tier 1…

    Leidos (Lorton, VA)
    …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
    Leidos (10/03/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... issues to support ticket creation and assignment per tier level . + Follows up with customers and track resolution...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
    M. C. Dean (08/27/25)
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  • Help Desk Lead - Senior

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    ** Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective...and improvements. * Other: o Ensure compliance with service level agreements (SLAs). o Evaluate and recommend new tools… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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  • Mid- Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • NCIS Help Desk Analyst Tier I…

    General Dynamics Information Technology (Quantico, VA)
    …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + ... **Req ID:** RQ205470 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service… more
    General Dynamics Information Technology (08/15/25)
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  • Senior Help Desk Technician

    Spectrum Comm Inc (Falls Church, VA)
    Position Overview The Senior Help Desk Technician serves as the...desk or desktop support roles, with at least 1 year in a senior or lead capacity. + ... in Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
    Spectrum Comm Inc (09/22/25)
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  • Help Desk Technician - TS/SCI

    General Dynamics Information Technology (Chantilly, VA)
    …None **Job Family:** Technical Support Services **Skills:** Active Directory (AD), Help Desk Support,Technical Support **Certifications:** Security CE + ... **Req ID:** RQ194446 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to… more
    General Dynamics Information Technology (08/08/25)
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  • Help Desk Technician

    NuAxis Innovations (Falls Church, VA)
    ** Help Desk Technician** Location **Falls Church, VA** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position....level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices, and… more
    NuAxis Innovations (09/04/25)
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  • Bilingual Tier 1 Service Desk…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... **What will I get to do?** As a Tier 1 Service Desk Representative, you will have...reading and writing in Spanish **What additional characteristics will help me thrive?** + Proficient in the use of… more
    ASM Research, An Accenture Federal Services Company (08/28/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    Help Desk Specialist Job Category: Information Technology Time...customer as part of a small team that provides Tiers 1 , 2, and 3 level support. You will ... of Travel Required: None Type of Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will provide direct hands on support to a… more
    CACI International (10/03/25)
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