- TEKsystems (Roanoke, VA)
- …Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing timely and effective technical ... Key Responsibilities + Serve as an escalation point for Level 1 and 2 support issues, delivering...Required Skills & Qualifications + Proven experience in a help desk or technical support role. +… more
- GovCIO (Sterling, VA)
- …supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements (SLAs) in regard to speed to answer, first call resolution, ... $72,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4964/journeyman-service- desk -administrator/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-VA-Sterling_ **ID** _2024-4964_ **Category**… more
- TekSynap (Richmond, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have ... (Project-Specific Duties): + Install and configure workstation setups at approximately 1 ,650 desk locations. + Equipment includes: two monitors, docking… more
- Serco (Mclean, VA)
- …with the application process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note, due to EEOC/OFCCP compliance, ... **Position Description** Join Serco as an ARNG MCTSP Program Manager 1 supporting our Army National Guard Mission Command Training Support Program (MCTSP)… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... Support Instructions related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24… more
- Serco (Chesapeake, VA)
- …with the application process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note, due to EEOC/OFCCP compliance, ... legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/70190/marine-engineering-technician-%28mid- level %29 chesapeake%2c-va/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834477830) **New to Serco?** Join… more
- CACI International (Chantilly, VA)
- … Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability ... Level Agreements (SLA). + Documents resolutions and updates self- help and staff knowledge bases. + Alerts management to...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- Serco (Newport News, VA)
- …with the application process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note, due to EEOC/OFCCP compliance, ... legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/70248/mid- level -marine-electrician %28newport-news%2c-va%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834477830) **New to Serco?** Join… more
- Serco (Newport News, VA)
- …with the application process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note, due to EEOC/OFCCP compliance, ... legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/70250/marine-electrician-%28entry- level %29 newport-news%2c-va/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834477830) **New to Serco?** Join… more
- CACI International (Chantilly, VA)
- …IT operations in lieu of formal education. * Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. * ... As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling...as HP OpenView or CA Concord. * HDI Customer Help Desk Analyst certification or equivalent. *… more
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