- CACI International (Chantilly, VA)
- …enterprise IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. ... As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more
- CACI International (Chantilly, VA)
- …IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + ... As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling...as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +… more
- TekSynap (Springfield, VA)
- …and reports to the Service desk Administrator. The position can execute all tier 1 and 2 service desk tasks and must be able to perform the following ... position supports the Service Desk [duty hours 9:00am-6:00pm]...In Person + Type of environment: Office + Noise level : Medium + Work schedule: Schedule is day shift… more
- ARSIEM (Arlington, VA)
- …support one of our Government clients in Arlington, VA. Responsibilities + Serve as the first level Help Desk for the TEN Lab's systems and accounts + Assist ... ARSIEM is looking for a Technical Engagement Network (TEN) Help Desk Technician to perform investigations to...Diploma and 3+ years of directly relevant experience. + 1 + years of directly relevant experience + Experience with… more
- Serco (Herndon, VA)
- …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... You will be responsible for the development of IT Help Desk knowledge management plans. + You...process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note,… more
- Serco (Herndon, VA)
- …manages multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... lead your team to provide high quality network and help desk support to our current and...process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note,… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... operations by leveraging cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... is a hybrid position with 4 days onsite and 1 day remote The **End User Services Manager** oversees...degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... is a hybrid position with 4 days onsite and 1 day remote. The **Desktop Support Services Operations Manager**...degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on… more
- General Dynamics Information Technology (Mclean, VA)
- …timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid background in ... **Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with...Desk or IT Support role, with at least 1 year in a leadership or supervisory capacity, and… more