• Service Center Frontline Account Manager

    CACI International (Chantilly, VA)
    …IT operations in lieu of formal education. * Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. * ... As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling...as HP OpenView or CA Concord. * HDI Customer Help Desk Analyst certification or equivalent. *… more
    CACI International (07/18/25)
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  • Support Technician I

    Navy Exchange Services (NEX) (Virginia Beach, VA)
    …issues involving office automation, data communications, LAN, and POS systems. Manages help desk requests, troubleshoots problems, and ensures timely resolution ... support for IT issues involving hardware, software, and system access. Utilize automated help desk systems to log, track, and manage requests. Gather detailed… more
    Navy Exchange Services (NEX) (07/17/25)
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  • Systems Engineer

    G2 Ops, Inc. (Arlington, VA)
    …soon as possible Salary Range: $78,000 - $110,000, based on experience Openings: 1 Full-Time Role Years of Industry Experience: 4+ years of relevant experience ... Ops, you'll not only work with cutting-edge technology, you'll help define how it's applied in real mission environments....of our employees and customers. Due to the classification level of the projects we support, we are not… more
    G2 Ops, Inc. (07/11/25)
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  • End User Services Manager

    ManTech (Herndon, VA)
    …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... is a hybrid position with 4 days onsite and 1 day remote The **End User Services Manager** oversees...degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership… more
    ManTech (05/09/25)
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  • Data Center IT Infrastructure Technician

    NTT America, Inc. (Ashburn, VA)
    …stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, ... standards, including labeling. + Troubleshooting and diagnostics of enterprise level hardware. + Perform replacement of DIMMs, hard drives,...required. + 3-5 years of data center environment or help desk experience is required. + CompTIA… more
    NTT America, Inc. (07/24/25)
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  • IT Operations Manager - TS/SCI with Polygraph

    General Dynamics Information Technology (Mclean, VA)
    …timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid background in ... **Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with...Desk or IT Support role, with at least 1 year in a leadership or supervisory capacity, and… more
    General Dynamics Information Technology (07/08/25)
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  • Customer Service Representative

    Parsons Corporation (Centreville, VA)
    …you're looking for. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representative** to join our team! In this ... is available 24/7/365, through both phone and email, ensuring help desk response capabilities are always accessible...mission** ! **What You'll Be Doing:** + Adjudicating tier 1 level inquiries and have the authority… more
    Parsons Corporation (06/11/25)
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  • Principal Military Trainer - Operational…

    Serco (Suffolk, VA)
    …with the application process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note, due to EEOC/OFCCP compliance, ... Design and plan military exercises in collaboration with training audience representatives, Desk Officers, and other event planners. + Deliver exercise products such… more
    Serco (05/17/25)
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  • Lenel System Administrator 2

    M. C. Dean (Norfolk, VA)
    …issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate ... tier II/III support for customer issues reported through the help desk + Proper documentation of system...+ Manage physical security system support to meet service level agreements. + Analyze physical security system performance and… more
    M. C. Dean (07/15/25)
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  • Customer Support Professional (IT Specialist)

    GovCIO (Arlington, VA)
    …(IT Specialist) with an active Secret clearance to provide outstanding desk -side support, regularly scheduled backups, network storage allocation, and preventative ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and...can't do it alone. We need great people to help us do great things - for our customers,… more
    GovCIO (07/26/25)
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