- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …and change requests/enhancements on existing capabilities * Provide direct user support (Tier 1 /2 service desk ) * Act as liaison with client for troubleshooting: ... relationships with key stakeholders to identify and translate client high- level business needs or problems into functional or technical...and the wisdom to know when to ask for help * Ability to collaborate with team members and… more
- TekSynap (Ashburn, VA)
- …for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring that all incidents are ... is required + Certifications preferred include: ITIL + Certifications preferred include: Level III CCNP, CCDP, or CCIE + Routing and switching/Firewall (FW)/load… more
- BAE Systems (Springfield, VA)
- …issues using available information resources + Advise users on appropriate action + Follow standard help desk procedures and CONOPS + Log all customer help ... example, day shift would be 6am - 6pm: Week 1 Week 2 Monday 6pm - 6am Monday -...awards. Other incentives may be available based on position level and/or job specifics. **Application Support Engineer (Onsite)** **119000BR**… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in...Microsoft 365 and hybrid Active Directory environments. + Provide first- level support for desktop and laptop issues, including software… more
- EMCOR Group (Mclean, VA)
- …Directory and Group Policy + Backup maintenance and monitoring + Provide end user help desk support + Deliver relevant education and training and create ... ECS IT Support Manager, this position will troubleshoot Tier 1 through Tier 3 technical issues, liaison with local...this role is an individual who demonstrates a high level of service, commitment and execution. The following are… more
- Serco (Langley AFB, VA)
- …with the application process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note, due to EEOC/OFCCP compliance, ... and Evaluation Center (JTIEC) + Distributed Interactive Simulation (DIS) + High Level Architecture (HLS) + Test and Training Enabling Architecture (TENA) + Navy… more
- Serco (Herndon, VA)
- …with the application process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note, due to EEOC/OFCCP compliance, ... must be willing and able to deploy anywhere in Zone 2. The Mid- Level FEMA Contractor will include professional and non-professional personnel to provide support to… more
- Serco (Virginia Beach, VA)
- …with the application process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note, due to EEOC/OFCCP compliance, ... Clearance. + A Cybersecurity certification. (ie CompTIA Security+ CE or higher- level certification) + Proficiency in technical writing. + Proficiency with MS-Office… more
- Leidos (Reston, VA)
- …* Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support (75% and 25% ... 10PM-06:30AM Thursday: 10PM-06:30AM Friday: 10PM-10:30AM Saturday: 10PM-10:30AM Primary Responsibilities 1 ) Performs the integration of new COTS/GOTS systems (network… more
- Serco (VA)
- …with the application process please email: [email protected] or call the HR Service Desk at ###, option 1 . Please note, due to EEOC/OFCCP compliance, ... in providing training and assessments at the senior technical level . + The ability to travel up to 50%....the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more