- New York State Civil Service (Rochester, NY)
- …or university and two ( 2 ) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and ... close supervision in the Division of Court Modernization performing second- level troubleshooting support and training to end-users and escalating...( 2 ) years of related technical experiencein a help desk or technical environment; or An… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
- Public Consulting Group (Albany, NY)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change… more
- New York State Civil Service (Albany, NY)
- …within the NYS Office of IT Services (ITS) Dedicated Team will function as general Level 2 support staff for Workplace Services Team supporting the New York ... NY HELP Yes Agency Information Technology Services, Office of...Information Technology Services, Office of Title Information Technology Specialist 2 (NY HELPs) - 10259 Occupational Category IT Engineering,… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Education Department, State Title Information Technology Specialist 2 (Programming) (NY HELPS), Box PIMS-976/42201 Occupational Category IT ... Technology Services (ITS) is seeking candidates for an Information Technology Specialist 2 (Programming) position within the newly formed Cloud Operations unit on… more
- New York State Civil Service (Brooklyn, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 (NY HELPs) - 10169 Occupational Category IT Engineering, ... direction of the Information Technology Specialist 3, the Information Technology Specialist 2 Technician will function as general desktop support staff for Workplace… more
- New York State Civil Service (Albany, NY)
- …and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues, ... NY HELP Yes Agency State Comptroller, Office of the...State Comptroller, Office of the Title Business Systems Analyst 2 , SG-23 (NYHELPS) Item#01071 Occupational Category Other Professional Careers… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on ... ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other...development teams to work on issues escalated to Tier 2 . + Adhere to the defined incident management, problem… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... 19 reservoirs and 3 controlled lakes throughout the system's 2 ,000 square mile watershed that extends 125 miles north...researching the answers to questions in a customer service, help desk or public information capacity may… more
- MTA (New York, NY)
- …servers, and storage area networks. + Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate ... Systems Administrator - Level 5 (TCU) Job ID: 13839 Business Unit:...Information Technology SUPERVISOR: Manager of Compute r Services LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK:… more