- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish inbound ... I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase...school diploma or GED. + Customer Service experience - 2 or more years + Must be a US… more
- MSC Industrial Supply Co. (Melville, NY)
- …customers. + Understand and convey customer requirements on both a business and technical level to help identify system needs to keep MSC compliant with all ... operations (MRO), products and services. We offer more than 2 million products and have over 80 years of...(CSC) or Davidson NC **BRIEF POSITION SUMMARY:** The Deal Desk Analyst II for MSC?s Commercial and Public Sector… more
- HSBC (New York, NY)
- **Description** **International Corridors, Head of Europe Desk , HSBC Bank USA, NA, New York, NY:** Manage International Subsidiary Banking (ISB) client portfolios ... on client acquisition, sustainable solutions, and maintaining the highest level of global standards. Work with client coverage teams...In lieu of a Bachelor's degree, employer will accept 2 additional years of related work experience. Must have… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT ... accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all routine IT… more
- New York State Civil Service (Albany, NY)
- …tickets as well as triage with help desk staff to resolve reported level 2 and 3 issues.. Follow ITS Standard change request, work request, and incident ... NY HELP No Agency Information Technology Services, Office of...4, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Taxation & Finance, State Title Tax Technician 1/Tax Technician Trainee 1/Tax Technician Trainee 2 (NY HELPS) Occupational Category Other ... Duties Description Under the supervision of a Tax Technician 2 , the incumbent must be able to perform the...associated forms and schedules during the course of a desk audit for accuracy of taxpayer data; compute any… more
- New York State Civil Service (Ray Brook, NY)
- NY HELP Yes Agency Environmental Conservation, Department of Title Administrative Assistant 1 / Trainee 1 / 2 - NY HELPS Occupational Category Clerical, ... card reconciliations, etc.- Provide backup administrative support for the front desk as needed.- Maintain adequate inventory of office supplies and equipment.… more
- New York State Civil Service (Albany, NY)
- …regression, sanity, performance, accessibility, and security).* Propose and implement comprehensive Help Desk procedures to support the growing HR automation ... NY HELP No Agency Information Technology Services, Office of...Information Technology Services, Office of Title Information Technology Specialist 2 - Hourly - 9591 Occupational Category IT Engineering,… more
- New York State Civil Service (Albany, NY)
- …is expected.* Utilize methodical troubleshooting and investigative processes to resolve unique Level 2 , 3 and 4 enterprise issues in helpdesk-based environment.* ... Information Technology Services, Office of Title Information Technology Specialist 2 - Hourly - 9738 Occupational Category IT Engineering,...Resolve help desk tickets by diagnosing, troubleshooting, referring… more
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