- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" ... Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative...written communication skills - Excellent telephone skills with a professional demeanor - Ability to work independently or as… more
- Binghamton University (Binghamton, NY)
- … Support Analyst to join our Client Support Services team. The Help Desk Support Analyst will provide superior first- level IT customer support to the ... Location: Binghamton, NY Category: Professional Posted On: Mon Apr 28 2025 Job...in-person; all in a higher education campus environment. The Help Desk Support Analyst will record all… more
- SUNY Delhi (Delhi, NY)
- …expected to carry themselves in a professional , polite manner when interacting with Help Desk users. Assistants must be able to follow written and oral ... both work independently and as a member of a team. Responsibilities: + Answer Help Desk phones to provide first- level contact and problem resolution for all… more
- Transdev (Garden City, NY)
- Hiring immediately for IT Help Desk Technician Transdev is proud to offer: + Competitive compensation $60,000 to $65,000/year Benefits include: + Vacation: ... insurance, short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support to our… more
- Insight Global (New York, NY)
- …also have onsite walk-ups and deskside help as well. Since this is a 365 desk there will be some holidays that the analysts will need to work on a skeleton crew. ... US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ...This role will primarily focus on 1st and 2nd level support. Each field office has their own Desktop… more
- Comcast (New York, NY)
- …managing the team's tactical support of the pipeline (deal flow) with strategic / portfolio level improvements to the deal desk process as we seek to scale this ... risks + Based on that same tiering, standardize the level of Deal Desk support to be...execution-focused mindset with a high degree of urgency to help the business drive towards and exceed its revenue… more
- City of New York (New York, NY)
- …work, maintenance of performance standards, maintaining baseline staff knowledge and professional development). MOCS maintains a lean staffing model, with managers ... flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary.… more
- Marriott (New York, NY)
- …* High school diploma or GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university ... Full Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with the… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... maintenance of performance standards, maintaining baseline staff knowledge and professional development). SDO Associate Directors, along with the front-line… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more