- Chenega Corporation (Arlington, VA)
- … agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for response ... **Req ID:** 36590 **Summary** ** Help Desk Manager** **Arlington, Virginia** Are...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- General Dynamics Information Technology (Arlington, VA)
- …management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required ... **Req ID:** RQ202811 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System,… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician ... and commercial organizations. We have an opportunity for a Help Desk Technician supporting one of our...our Federal customers in Falls Church, VA. MINIMUM CLEARANCE LEVEL : Secret CITIZENSHIP: US Citizenship LOCATION: Falls Church, VA… more
- General Dynamics Information Technology (Quantico, VA)
- … Must Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,IT End User ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career in enterprise… more
- General Dynamics Information Technology (Chantilly, VA)
- …to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...team dedicated to helping you own your career * Professional growth opportunities including paid education and certifications *… more
- Chenega Corporation (Arlington, VA)
- …government operations by leveraging cutting-edge technology and take your career to the next level ! The **VIP Help Desk Senior (Class)** is a dedicated ... **Req ID:** 36902 **Summary** **VIP Help Desk Senior (Class)** **Arlington, VA**...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- Robert Half Technology (Richmond, VA)
- …+ Education: High School Diploma or equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of desktop administration ... new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key performance metrics: +… more
- General Dynamics Information Technology (Chantilly, VA)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Problem ... Supporting a 24x7 world-class service center + Provides first level support for inbound incidents and Service Requests +...Skills: Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- M. C. Dean (Warrenton, VA)
- …technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a ** Help Desk System Specialist 1** to join our **Security and ... test procedures and results. Helping define and create system level access management in accordance with the customer's standards....and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more