- ADP (Norfolk, VA)
- …Compliance, and other departments with assistance with HR best practices, knowledge of Help Desk products including scope of services, and other requests as ... appropriate information to provide to the client and the level of detail and explanation needed to ensure satisfactory...content, resource library, tools and templates of the HR Help Desk and its websites + Provide… more
- Serco (Herndon, VA)
- …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... You will be responsible for the development of IT Help Desk knowledge management plans. + You...description listed above. + Active Certified Information Systems Security Professional (CISSP) Certification or in the process of obtaining… more
- Serco (Herndon, VA)
- …manages multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... lead your team to provide high quality network and help desk support to our current and...partner relationships. + You will be responsible for all program- level strategic planning and proactively monitoring progress, resolving issues,… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... business climate? Are you looking for a career where professional development is embedded in your employer's core culture?...cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with… more
- Deloitte (Arlington, VA)
- …provisions and risk review, negotiations, operations, and operational aspects of professional services contracts with an emphasis on information technology services. ... for this role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …and controls all requests for information systems resources by using an automated help desk tracking system. Enters all requests for resources assistance into ... urgency of the problem. Refers problems to the appropriate level for resolution. Where required notifies supervisor and management...Financial Distribution Logistics Human Resources -Working at a technical Help Desk or in a System Support… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …in the following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user ... environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the Helpdesk system… more
- Koniag Government Services (Chantilly, VA)
- …issues as needed and following the standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to the DAI PMO ... **Koniag Professional Services,** a Koniag Government Services company, is seeking a...(DLA) help desk follows the standardized process and format. +… more
- Public Consulting Group (Richmond, VA)
- …+ 5+ years of operations management experience in the delivery and support of professional services (eg, consulting, help desk , training/ professional ... in the areas of production support, software enhancements, and help desk procedures in support of PCG's...be decisive, consistent, transparent, and open to feedback. + Professional maturity and ability to put the best interests… more
- DMS International (Virginia Beach, VA)
- …+ Assisting users with general computer problems and coordinate with the NMCI Help Desk and Base Operations personnel when additional assistance is required, ... Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with...users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when… more