- Competitive Range Solutions, LLC (Arlington, VA)
- …plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working ... receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced...ability for oral and written communication with the highest level of management. + Must have knowledge in operating… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …and reporting. * Software development life cycle * O&M support * Help Desk experience Desired qualifications/non-essential skills required: * Project Management ... Professional (PMP) * IT Infrastructure Library (ITIL 4) *...range includes various factors not limited to skill set, level , experience, relevant training, and licensure and certifications. To… more
- Serco (VA)
- …internal reports for senior leadership and congressional engagements. Provide senior- level briefings and progress updates to Navy leadership, including ... experience for the Department of Defense (DoD) is preferred. + Intermediate level of proficiency with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint is… more
- Choisys Technology (Crystal City, VA)
- …including but not limited to: IT operations, network and systems administration, help desk support, program management, leased circuit management, and facility ... and compliance requirements. + Analyze, troubleshoot, and resolve complex hardware/software/system- level issues; provide Tier III escalation and sustainment support… more
- TekSynap (Springfield, VA)
- …Investigation is required + Certifications preferred include: Project Management Professional (PMP) and ITIL v3 Foundation certifications to ensure contract ... The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a month. TekSynap is a… more
- Imagine One Technology & Management (Norfolk, VA)
- …Support - hosted environment operations. + System Administration - sys admin, help desk support, trouble ticket resolution. + Scaled Agile Framework ... + Must determine the resources required for quality control. + Must maintain the level of quality throughout the software life cycle. + Conducts formal and informal… more
- Forrester (VA)
- …key questions/objectives. + Conduct primary and secondary research, including desk research, qualitative interviews and quantitative data collection management. + ... in Word, Excel, and PowerPoint. + Present findings to cross-functional and executive- level audiences. **Consultant- Level Requirements:** + At least three years… more
- Serco (VA)
- …single employer and multiemployer pension plans. Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard ... customer and other Serco teams to deliver the highest level of customer service. **As a Call Center Representative,...provide rapid, efficient and accurate customer service in a professional manner for extended periods of time in accordance… more
- TekSynap (Ashburn, VA)
- …experience in lieu of a degree) + Certifications: Certified Information System Security Professional (CISSP) + And have one or more of the following certifications: ... Certified Enterprise Defender (GCED) or other Information Assurance Technician (IAT) Level III certification in accordance with DoD Directive 8570.1. **Overview** We… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …Actively devoted to our motto of "better together." + Is honest, professional , authentic, and genuine in creating relationships that are uncompromising and true ... oral and written communication skills. We seek a high level of energy towards providing best-in-class service across the...+ Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. +… more