- CACI International (Chantilly, VA)
- Integrated Service Desk Account Manager Job Category: Information...and/or support experience working in a Help Desk , Service Desk , or Call ... None * * * The Integrated Service Center Account Manager will provide front line support and act as...Active Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **DAI Help Desk Manager ** **Category:**...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit ... Type:** Full Time **Position Description:** We are looking for a Helpdesk Operations Manager to lead and oversee our helpdesk team. In this role, you will… more
- ICF (Reston, VA)
- Description ICF International is seeking a Manager , IT Service Desk , to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ... level analysis and technical support group on the Service Desk . This role will work with other technical teams...5:30pm or as agreed upon and there will be On- call rotation with peers. + Manage a Tier 3… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance:...ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + ... policies and procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. + Advise management of… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... have high-energy work ethic and be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player. + Must be organized, have… more
- NTT America, Inc. (Ashburn, VA)
- …license management and inventory control. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. + Performs ... NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES &...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- TekSynap (Arlington, VA)
- …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call ...Experience: + Five (5) years' experience as a program manager + Experience managing a 24x7x365 Service Desk… more
- Serco (Arlington, VA)
- …. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due ... **Position Description** Looking for a Deputy Program Manager position at a place where you can...requirements refinement. + Be willing to work part-time and on- call during the proposal process prior to award. This… more
- Serco (Herndon, VA)
- ….If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due ... service to the applicant through the entire delivery process, from the exploratory call to the recovery transition meeting + Assist in identifying the eligibility of… more
- Serco (Crystal City, VA)
- ….If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due ... program, to include development, production, and sustainment. Our Technical Planning Project Manager , located in Crystal City, Arlington, VA, supports the F-35 JPO… more