• Help Desk Manager

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    ** Help Desk Manager ** **Category:**...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • Service Desk Manager - (TS…

    NANA Regional Corporation (Alexandria, VA)
    SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify,… more
    NANA Regional Corporation (06/12/25)
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  • Help Desk Specialist

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    ** Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • Help Desk Technician - Tier 1 Bench

    IntelliDyne (Falls Church, VA)
    Help Desk Technician - Tier 1 Bench...ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + ... policies and procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. + Advise management of… more
    IntelliDyne (07/01/25)
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  • Service Desk Technical Support Specialist…

    General Dynamics Information Technology (Fairfax, VA)
    …None **Public Trust/Other Required:** BI Full 6C (T4) **Job Family:** Help Desk **Skills:** Research Data,Research Insights,Research Programs **Experience:** 5 ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician V Transform technology into...is smarter. You will report directly to the Service Desk manager . This is a second shift… more
    General Dynamics Information Technology (07/23/25)
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  • Associate Service Desk Technician

    NTT America, Inc. (Ashburn, VA)
    …license management and inventory control. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. + Performs ... NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES &...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
    NTT America, Inc. (04/25/25)
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  • Journeyman Service Desk Administrator

    GovCIO (Sterling, VA)
    **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements… more
    GovCIO (04/24/25)
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  • Call Center Representative

    Serco (VA)
    ….If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due ... part of a large team supported by the Operations Manager . Our Ops Manager has over 20...deliver the highest level of customer service. **As a Call Center Representative, you can expect to:** + Receive… more
    Serco (06/17/25)
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  • Deputy Program Manager

    TekSynap (Arlington, VA)
    …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call ...Experience: + Five (5) years' experience as a program manager + Experience managing a 24x7x365 Service Desk… more
    TekSynap (07/16/25)
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  • District Operations Manager

    EquipmentShare (Richmond, VA)
    …real-time support, and a team that truly cares. We're hiring a District Operations Manager to help us oversee rental yards throughout our markets in Catlett, ... with Us - EquipmentShare is Hiring a District Operations Manager At EquipmentShare, we're not just filling a role...us, bring energy and drive to their work, and help us build the future of construction. Salary range:… more
    EquipmentShare (07/18/25)
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