- ManTech (Herndon, VA)
- …day remote. The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper ... operations , coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers. This position… more
- General Dynamics Information Technology (Chantilly, VA)
- …NEED TO SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service. Must possess appropriate and ... Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support,Technical… more
- SMX (Fort Belvoir, VA)
- …is a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a ... Desk Supervisor will be responsible for the day-to-day operations of the organization's help desk . This role involves overseeing the delivery of IT… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …systems and networks for deviations from acceptable configurations or policies + Support help desk operations , ticketing, and customer communications + ... Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …improvements. Directs scheduling of webinars, creation of online training events, strategic communications, help desk operations , and reporting. This is a ... the CNIC Learning Management System (LMS), the Adobe Connect training platform, and associated help desk services that support a user base of over 30,000… more
- NANA Regional Corporation (Fredericksburg, VA)
- …support. + A minimum of three (3) years' experience in Information Technology (IT) help desk operations with familiarity in troubleshooting, operating and ... + Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle ... or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + Exceptional customer… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** ** Help Desk Manager** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you!...interest of our nation. SecuriGence is seeking a talented ** Help Desk Manager** to help … more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...desk Tier 1, Tier 2 and/or Tier 3 operations , preferably supporting a large-scale government customer. + Experience… more
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