- General Dynamics Information Technology (Chantilly, VA)
- …NEED TO SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service. Must possess appropriate and ... Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support,Technical… more
- Leidos (Lorton, VA)
- …requires a broad skill set including experience leading projects, managing people, supporting Help Desk operations , collaboration across all customers and ... the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join...with our customers and MSS teams, supporting both MSS operations and our customers through customer experience, user experience,… more
- SMX (Fort Belvoir, VA)
- …is a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a ... Desk Supervisor will be responsible for the day-to-day operations of the organization's help desk . This role involves overseeing the delivery of IT… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Leidos (Stafford, VA)
- …agency. You will serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires ... professional growth and advancement. Primary Responsibilities: oManage the ongoing daily operations of the help desk providing quality and timely support to… more
- Leidos (Stafford, VA)
- …team in the Quantico, VA area. You will serve as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role ... **Description** The Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our… more
- General Dynamics Information Technology (Langley AFB, VA)
- …**Public Trust/Other Required:** None **Job Family:** Network Engineering **Skills:** Help Desk Support,Monitoring Tools,Network Operations ... Specifically, you will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/… more
- NANA Regional Corporation (Fredericksburg, VA)
- …support. + A minimum of three (3) years' experience in Information Technology (IT) help desk operations with familiarity in troubleshooting, operating and ... + Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of… more
- NANA Regional Corporation (Herndon, VA)
- …to support the mission of the Government. **Responsibilities** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and ... SUVI is seeking a Service Desk Led to provide Information Technology Support Services… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle ... or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + Exceptional customer… more
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