- Datavant (Richmond, VA)
- …according to policies, procedures and laws/regulations. + Troubleshoot equipment issues enlisting Help Desk to resolve all escalated matters. + Adheres to ... position is responsible for planning, leading, organizing and executing operations in order to provide for quality customer services...to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment… more
- Amazon (Herndon, VA)
- …Key job responsibilities - Provide first line of support to the IT Service Desk Team - Maintain Desktop OS Images/VDI templates - Client patching - Security ... metrics and monitoring services. - Creates and updates system documentation for engineering, operations , and support teams. A day in the life Diverse Experiences AWS… more
- University of Virginia (Charlottesville, VA)
- …health or IT related majors Experience: 3 years relevant experience in a Help Desk /Information Systems setting or with Scheduling and/or Registration at UVA. ... Licensure: Certified Healthcare Access Manager (CHAM) or Certified Healthcare Access Associate (CHAA) by the NAHAM required within 18 months of hire date. PHYSICAL DEMANDS Job requires standing for prolonged periods, frequently bending/stooping, reaching… more
- Leidos (Stafford, VA)
- …in forensic science oExperience managing programs that encompass a help desk component, ensuring effective customer support operations and seamless issue ... join our team in the Stafford, VA area leading a program focused on operations and training for a federal law enforcement agency. You will provide the coordination,… more
- Huntington Ingalls Industries (Fairfax, VA)
- …fundamentals, OSI model, and frame/packet structure * Experience in a network operations environment including help desk , customer communication, trouble ... Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and… more
- Leidos (Newport News, VA)
- …and technical proficiency in the Leidos software to participate in the NIPR and SIPR Help Desk schedule. Support deployed software system with Help Desk ... of the software, enabling them to better respond to Help Desk tickets from the field. +...in a military environment + Strong understanding of Military operations (eg Emergency Management (EM); Crisis Action Team (CAT)… more
- Capital One (Mclean, VA)
- …are really part of "One Deal Team" and you will partner very closely with the Deal Desk in Revenue Operations . You will be aligned to a Sales team and work with ... the Deal Desk to support individual Sales associates to ...with Legal subject matter experts, Sales associates, and internal operations teams fluently, and modify your language and style… more
- Marriott (Vienna, VA)
- …or related professional area. **CORE WORK ACTIVITIES** **Supporting the Management of Rooms Operations Activities** * Opens and closes Front Desk shifts / ... of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations . * Operates...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- TekSynap (Arlington, VA)
- …training lab. + Demonstrated excellence in planning, directing, and managing IT operations help desks. + Demonstrated successful working knowledge and ... operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility...supervision of help desk employees. + Knowledge of Tech… more
- Koniag Government Services (Chantilly, VA)
- …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst: Provide technical support to customers for a wide ... with difficult customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of MS Office beyond… more