- System One (Reston, VA)
- …Part-Time Work (15-20 hours/week) ALTA IT Services is looking for a Front Desk Receptionist to work for an exciting company in Reston, Virginia. Responsibilities: As ... the Front Desk Receptionist, you will be the first point of...in a timely and effective manner, while streamlining office operations . Multitasking and stress management skills are essential for… more
- CACI International (Chantilly, VA)
- … operations in lieu of formal education. * Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. * Proven ... role ideal for professionals with a passion for IT operations , frontline support, and delivering mission-focused results. As a...as HP OpenView or CA Concord. * HDI Customer Help Desk Analyst certification or equivalent. *… more
- TekSynap (Arlington, VA)
- …training lab. + Demonstrated excellence in planning, directing, and managing IT operations help desks. + Demonstrated successful working knowledge and ... operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility...supervision of help desk employees. + Knowledge of Tech… more
- Rubrik (Richmond, VA)
- …practices **Experience you'll need:** + 2+ years of experience with Sales Ops, Channel Operations , Deal Desk , or Sales + Experience with a tiered sales channel, ... key member of the Global Deal Governance and Deal Desk team. Reporting to the Deal Governance and Compliance...key business partner for both deal strategy & deal operations , as well as all teams coordinating with us,… more
- General Dynamics Information Technology (Fairfax, VA)
- …and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS OIG OCIO CONTRACT:** GDIT ... as data development, consultation, and warehousing) for all CIO operations . The Data team uses Azure SQL, SQL Server,...teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as… more
- Xerox (Richmond, VA)
- …point of contact for all equipment, support and service. + Order supplies through the Xerox Help Desk + Place service call for Xerox Devices when needed. + Check ... devices. + Supply inventory for your designated area + Daily check in email to Help Desk + Xerox Onsite to keep consistent updated logs of causes of downtime and… more
- SAIC (Reston, VA)
- …the following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT ... Risk Management; SLA Management + Information Assurance and Security Operations + IT Infrastructure + Systems Engineers + Deskside...and many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure… more
- TekSynap (Arlington, VA)
- …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... with internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, and first call… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... Manager providing support for the DHS HQ desktop services operations and strategy. The DPM collaborates with the customer,...+ 4+ years of hands-on leadership experience in service desk support and operations . + One of… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... outcomes of the value stream + Work closely with operations teams and others to maintain focus on key...management. + 4+ years of leadership experience in service desk support and operations . + One of… more
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