• Tier 2 Helpdesk Lead CAB Manager for Tech Control

    GCyber (Arlington, VA)
    …service quality and operational efficiency. + Act as a liaison between the help desk team and senior management, translating technical requirements into ... you will: + Oversee Tier 2 Tech Control Helpdesk operations , ensuring prompt resolution of issues with switches, encryption...actionable strategies. + Manage and supervise help desk employees, providing guidance and training… more
    GCyber (02/13/25)
    - Related Jobs
  • IT Support Analyst

    TEKsystems (Manassas, VA)
    …networking protocols, itsm, servicenow, itil, comptia a+, net+, microsoft certified professional, Help desk , Support, Customer service, Phone support, Windows 7, ... Desktop, Help desk support, Service desk ,...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
    TEKsystems (05/07/25)
    - Related Jobs
  • Assistant Front Office Manager

    Atrium Hospitality (Hampton, VA)
    …to ensure that guests have an excellent hotel stay experience while performing front desk duties and directing front desk staff to greet guests, process ... brand and Atrium standards. **Work Performed:** The Assistant Front Desk Manager will be tasked with the following duties,...to guest concerns. Escalate guest concerns as appropriate; + Help ensure financial goals of the department are being… more
    Atrium Hospitality (05/02/25)
    - Related Jobs
  • Docucare Associate - Joint Base Andrews, MD

    Xerox (Richmond, VA)
    …point of contact for all equipment, support and service. + Order supplies through the Xerox Help Desk + Place service call for Xerox Devices when needed. + Check ... devices. + Supply inventory for your designated area + Daily check in email to Help Desk + Xerox Onsite to keep consistent updated logs of causes of downtime and… more
    Xerox (04/22/25)
    - Related Jobs
  • Senior Desktop Support Technician

    Leidos (Wallops Island, VA)
    …OS, version 10 + Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software + Basic network troubleshooting skills + ... core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations , service desk , and data transport. Ultimately, Leidos will… more
    Leidos (04/03/25)
    - Related Jobs
  • Opportunities in Support of GAO Technology…

    SAIC (Reston, VA)
    …the following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT ... Risk Management; SLA Management + Information Assurance and Security Operations + IT Infrastructure + Systems Engineers + Deskside...and many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure… more
    SAIC (04/24/25)
    - Related Jobs
  • End User Services Manager

    ManTech (Herndon, VA)
    …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... outcomes of the value stream + Work closely with operations teams and others to maintain focus on key...management. + 4+ years of leadership experience in service desk support and operations . + One of… more
    ManTech (05/09/25)
    - Related Jobs
  • Deputy Program Manager

    TekSynap (Arlington, VA)
    …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... with internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, and first call… more
    TekSynap (04/17/25)
    - Related Jobs
  • X-Ray Tech - Medical Assistant

    HCA Healthcare (Ashland, VA)
    …We are looking for an enthusiastic **Medical Assistant with x-ray License** to help us reach our goals. Unlock your potential! **Job Summary and Qualifications** ... assist the Patient Representative in the performance of front desk duties. + Will assist with front desk... Coordinator and all clinic staff to maintain smooth operations and high customer satisfaction. **You Should Have** :… more
    HCA Healthcare (03/07/25)
    - Related Jobs
  • Computer Operator - Temporary

    TekSynap (Richmond, VA)
    …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard,… more
    TekSynap (05/08/25)
    - Related Jobs