- New York State Civil Service (Albany, NY)
- …college credits in computer or information science, OR twenty-four hours of vendor training in Help Desk /User Support operations , OR one year of ... satisfactory work experience in a Help Desk /User Support environment.- Basic knowledge of Windows OS and computer hardware.- Working knowledge of MS Office… more
- Amphenol Aerospace (Sidney, NY)
- …and closure of help desk tickets + Work with technical team to support Help Desk System + Research questions using available resources + Backup to ... Sidney, NY. As a member of the Network and Operations group, the Help Desk ...responsible for the administration of the help desk system so as to provide user support… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are also responsible for ... driving best practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support team, responding to… more
- Amazon (New York, NY)
- …on ADSP. A day in the life A day in the life for a Supply Desk Operations TAM encompasses three primary responsibilities. The first is managing and root causing ... come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts...deal related issues. - Educate partner engineering and technical support teams on technical best practices. - Build robust… more
- CUNY (New York, NY)
- …at a College or Unit. They work in technical support , applications development, operations , help desk , and similar environments, as well as in the ... believe that student success is everyone's responsibility" The IT Support Assistant, a Help Desk ...in diagnosing and resolving application and network connectivity problems. ** Help Desk Operations :** - Perform… more
- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... - Create and manage assigned tickets using the KACE help desk system or similar system. -...as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations . - A+ Certification… more
- TEKsystems (New York, NY)
- …assignment. The shifts available is Monday - Friday, 11 am - 7 pm. Skills Help desk , Service desk , Customer service, Windows 10, Active directory, Microsoft ... Word, Citrix, VPN, document management systems, iManage Top Skills Details Help desk ,Service desk ,Customer service,Windows 10,Active directory,Microsoft… more
- City of New York (New York, NY)
- …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... Salary: $ 55K - $ 56,650K Note: This is NOT a Helpdesk/Desktop Support position. Hours are from 9:30am to 5:30pm Organizational Profile: The Mayor's Office… more
- Rush-Henrietta CSD (Henrietta, NY)
- …Date: Until Filled DUTIES:This is a technical position responsible for overseeing the day-to-day operations of the R-H Help Desk .SALARY:$18.48 - $37.63 per ... Help Desk Manager, Full-Time, 12-Month JobID:...hour plus full-time benefits per RHEA, Coalition Unit, Administrative Support Professionals Chapter.QUALIFICATIONS:Must currently hold the Civil Service title… more
- City of New York (New York, NY)
- …Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations , providing caller assistance and problem management ... (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help … more