• Assistant Director, Service Desk…

    City of New York (New York, NY)
    …inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are also responsible for ... driving best practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support team, responding to… more
    City of New York (06/12/25)
    - Related Jobs

  • Help Desk Technician

    Amphenol Aerospace (Sidney, NY)
    …and closure of help desk tickets + Work with technical team to support Help Desk System + Research questions using available resources + Backup to ... Sidney, NY. As a member of the Network and Operations group, the Help Desk ...responsible for the administration of the help desk system so as to provide user support… more
    Amphenol Aerospace (04/14/25)
    - Related Jobs

  • Technical Account Manager - ADSP, Supply…

    Amazon (New York, NY)
    …on ADSP. A day in the life A day in the life for a Supply Desk Operations TAM encompasses three primary responsibilities. The first is managing and root causing ... come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts...deal related issues. - Educate partner engineering and technical support teams on technical best practices. - Build robust… more
    Amazon (04/15/25)
    - Related Jobs

  • Help Desk Technician

    TEKsystems (Rochester, NY)
    …and cool-tempered. - BS degree in Information Technology, Computer Science, or equivalent. Skills Help desk support , Help desk , Troubleshooting, ... Requirements: - Proven experience as a help desk technician or other customer support role....our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
    TEKsystems (07/08/25)
    - Related Jobs

  • Senior Analyst, Service Desk…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... experience and escalate critical issues; -Analyze data and summarize research to support ongoing improvement in operations and service; -Educate stakeholders… more
    City of New York (06/12/25)
    - Related Jobs

  • Help Desk Technician

    City of New York (New York, NY)
    …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... - Create and manage assigned tickets using the KACE help desk system or similar system. -...as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations . - A+ Certification… more
    City of New York (07/03/25)
    - Related Jobs

  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... experience and escalate critical issues Analyze data and summarize research to support ongoing improvement in operations and service Educate stakeholders about… more
    City of New York (06/12/25)
    - Related Jobs

  • Help Desk Level 1 Representative

    City of New York (New York, NY)
    …Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations , providing caller assistance and problem management ... (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help … more
    City of New York (05/14/25)
    - Related Jobs

  • Help Desk Analyst - Tier 1.5

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support , playing a crucial role in maintaining ... that system users experience minimal disruption and receive timely support to continue their critical operations . To...Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
    - Related Jobs

  • Help Desk Analyst II

    Robert Half Technology (New York, NY)
    …sharing and future problem-solving. Requirements * Minimum of 5 years of experience in a help desk or technical support role. * Proficiency in hardware ... Description We are looking for a skilled Help Desk Analyst II to join...York. In this role, you will provide advanced technical support and troubleshooting for hardware, software, and IT systems.… more
    Robert Half Technology (06/20/25)
    - Related Jobs