- General Dynamics Information Technology (Langley AFB, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support ,Networking Tools,Technical Support ... and Help Desk services across a global enterprise. **Task: Network Monitoring/ Help Desk Support Subtasks.** + Conduct fault management to detect,… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle ... or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + Exceptional… more
- EPS Corporation (Dahlgren, VA)
- …Required Qualifications + Two (2) yearsof professional experience in Industry, Federal, orDoD Help Desk Support . + Proficiency withBMC Remedy,ServiceNow, or ... Customer Technical Support Specialist ( Help Desk )... of Industry, Federal, or Department of Defense (DoD) operations . The ideal candidate will be a motivated, detail-oriented… more
- NuAxis Innovations (Falls Church, VA)
- …Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and ... operations . **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets. ....experience. . 2+ years of hands-on experience in a help desk or desktop support … more
- Epsilon, Inc (Arlington, VA)
- …two areas: network administration, system administration, cybersecurity operations , or enterprise help desk support + 2-3 years of managing technical ... secure customer networks. You will manage Network Administration, System Administration, and Help Desk teams while serving as the primary operational interface… more
- NVR (Reston, VA)
- …or Bachelor's degree Information Technology or a related field. + Experience with a Help Desk technical support team. + Hardware experience with Dell ... Help Desk Technician Job Category Information...materials, provide mortgages to our customers, and provide corporate support to NVR's multi-billion dollar business operations .… more
- M. C. Dean (Vienna, VA)
- …Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...Operations Manager. Main responsibilities include: + Answers network support phone calls from customer end users and stakeholders;… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- GovCIO (Richmond, VA)
- …diploma required; Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant ... CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support , or Help Desk Institute (HDI) Certification. + Experience… more
- NANA Regional Corporation (Alexandria, VA)
- …or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support . + 3+ years of experience managing ... the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help - desk… more